Associate IS Engineer - Salesforce

Job Summary: 

As an Associate IS Engineer at Amgen, you will be responsible for developing and maintaining Salesforce applications to meet business needs. You will collaborate with a team of Business Owners, Operations, software engineers, Architects, Product owners, Business Analysts, participate in the full software development life cycle, and ensure the delivery of high-quality code and solutions. Your strong programming skills, problem-solving abilities, and attention to detail will contribute to the development of robust and scalable software solutions. 

Roles & Responsibilities: 

• Design and implement Salesforce Lightning components using LWC and Aura frameworks to enhance platform functionality and user experience. 

• Configure roles, profiles, permission sets, and region-wise security and sharing settings to ensure appropriate access control across user groups. 

• Create and customize standard and custom objects, page layouts, validation rules, record types, and formula fields to meet business requirements. 

• Develop and maintain Apex classes, triggers, Visualforce pages, and custom controllers as needed. 

• Design and implement integrations between Salesforce and external/internal systems using REST/SOAP APIs and middleware. 

• Utilize Copado deployment tools to manage source control, deployments, pipeline automation, and environment management in support of release processes 

• Apply Salesforce development best practices to ensure code reusability, maintainability, and compliance with performance and scalability standards. 

• Troubleshoot and resolve development or configuration issues during lower environments and production support cycles. 

• Participated in design reviews, sprint planning, and code reviews, contributing to Agile/Scrum ceremonies and delivery cycles. 

• Maintain documentation including technical design, solution architecture, and release notes when required for enhancements and projects. 

• Ensure all development work adheres to GxP, CSV, and compliance requirements, including documentation traceability and audit readiness. 

• Collaborate with business analysts, QA, validation, and infrastructure teams to deliver reliable and compliant Salesforce solutions. 

• Stay up to date with Salesforce platform releases, new features, and emerging technologies to drive innovation and platform optimization. 

• Ensure to perform Unit testing on the functionality before moving to higher environments. 

• Able to support the operations team with User Access Management or Configuration changes or Data Migration activities on demand. 

• Ability to use Salesforce Rubric configuration and inculcate required assessment to calibre the functionality. 

• Ensure data integrity through effective use of SOQL, SOSL, data loader, and batch processes.  

• Ability to adapt to the changing needs of the technical needs of the system. 

Basic Qualifications: 

• Bachelor’s /master’s degree and over 2-6 years of Computer Science, IT or related field experience   

Preferred Qualifications: 

• Bachelor’s /master’s in computer science, Information Technology, or a related technical field 

• 2-6 years of experience in Salesforce development including Lightning Components, Apex, Visualforce, and platform configuration 

• Hands-on experience with Salesforce security models, role hierarchy, sharing rules, and field-level access 

• Solid hands-on experience of implementing Salesforce Configurations, Apex, LWC, Aura 

• Strong understanding of Salesforce object model, workflows, validation rules, and triggers 

• Experience with Salesforce integrations using RESTful and SOAP web services 

• Familiarity with DevOps practices, CI/CD tools, and version control systems like Git 

• Proven experience working with Copado for deployment automation, CI/CD pipeline configuration, and release management 

• Strong problem-solving skills and the ability to troubleshoot issues across multiple environments 

• Experience working in Agile/Scrum teams supporting enterprise applications 

• Salesforce platform certifications are a strong plus. 

Must-Have Skills: 

• Proficient in developing custom solutions using Salesforce Lightning Components (Aura and LWC), Apex classes, Visualforce pages, and Apex triggers, including batch classes and schedulers with exception handling. 

• Experience configuring standard/custom objects, fields, page layouts, validation rules, roles, profiles, permission sets, and region-specific sharing and access models. 

• Hands-on experience integrating Salesforce with internal and external systems using REST and SOAP APIs; familiarity with middleware for system interoperability. 

• Familiarity with DevOps tools, version control systems (e.g., Git), and CI/CD pipelines beyond Copado, contributing to efficient and traceable deployments. 

• Strong analytical mindset with the ability to troubleshoot platform issues, optimize performance, and explore emerging Salesforce features for continuous improvement. 

• Willing to learn and seek for knowledge and contribute for the team’s progress and personal development. 

• knowledge on helping the stakeholders with the report’s generation using Salesforce reporting functionality. 

• Knowledge on creating rubric for prioritization and scoring of various elements in the applications. 

• Experience on writing queries and finding RCA & providing resolutions.  

• Ability to adapt to the changing needs of the technical needs of the system. 

Good-to-Have Skills: 

• Skilled in using Copado for deployment automation, CI/CD pipeline configuration, source control management, and environment management across multiple sandboxes. 

• Experience participating in Agile/Scrum teams, with knowledge of sprint planning, retrospectives, and iterative development workflows. 

• Deep understanding of Salesforce object model, workflows, formula fields, and Apex triggers customizing and extend platform functionality. 

• Exposure to pharmaceutical, biotech, or healthcare industries with an understanding of compliance and patient safety requirements. 

• Knowledge on ETL & Enterprise Data Lake, integration with Data Bricks & Building Pipelines. 

Professional Certifications 

• Salesforce Platform Developer I (required) 

• Salesforce Platform Developer II (preferred) 

• Certified Scrum Developer or SAFe Agile (optional) 

Soft Skills: 

• Excellent problem-solving and analytical skills 

• Strong communication and interpersonal abilities 

• High attention to detail and commitment to quality 

• Ability to prioritize tasks and work under pressure 

• Team-oriented with a proactive and collaborative mindset 

• Adaptable to changing project requirements and evolving technology