About the role
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An architectural icon in the heart of Lower Manhattan. Diverse, inspiring and vibrant – where art meets architecture in the heart of TriBeCa, Four Seasons Hotel New York Downtown is steps away from the city’s most authentic neighbourhoods. Come and discover a new kind of urban chic with us, whether you choose to rejuvenate in our globally inspired Spa with a heated indoor pool, or dine at CUT by renowned celebrity chef Wolfgang Puck. We look forward to welcoming you.We are New York’s Luxury Lifestyle Icon.
OUR MISSION:
To inspire meaningful connections…
To curate exceptional experiences…
To deliver passionate service…
…with kindness, care and a commitment to excellence
Our value proposition is to provide our guests with a catalog of experiences for a life well lived, in addition to the Four Seasons service excellence promise.
OUR PURPOSE:
To Enrich the Lives of Employees, Guests and the Community around us
OUR VALUES:
We think differently
We are client obsessed
We have passion
We own it
We truly care about each other
We have integrity
BASIC PURPOSE:
The Lead Esthetician assists by overseeing all treatment aspects of the spa and assisting service providers. Provides relaxing and thorough massages, facials, and body treatments to guests of the spa that uphold the standards of the Four Seasons Hotel.
ESSENTIAL FUNCTIONS:
- Follow all standards set in place by Four Seasons for sequence of service, etc.
- Able to utilize Book4Time and/or any computerized applications.
- Clean and properly flip the treatment room after each service.
- Maintain and neat and quiet work area at all times.
- Maintain a well-stocked treatment room at the end of each shift.
- Have knowledge of each area of the Spa and Fitness Center and provide information to guests about services offered in the Spa as well as the Hotel.
- Perform all treatments assigned to your shift.
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in the Employee Handbook.
- Have knowledge of retail offerings and be prepared to make appropriate recommendations to guests.
- Provide professional massages and body treatments for any guest/resident.
- Provide professional in room massages if required by a guest/resident.
- Respond appropriately in any hotel emergency or safety situation.
- Perform others tasks or projects as assigned by hotel management and staff.
- Adhere to meal break policy and follow proper payroll procedures.
- Creates a team of service providers to meet all aspects of professionalism and service demands.
- Maintains a fully staffed department by recruiting, interviewing, training and assist with scheduling service provider staff.
- Responsible for end of month manual inventory of product.
- Responsible for maintaining par levels for professional product.
- Responsible for maintaining the cleanliness and sanitation standards including all spa treatment rooms, and dispensary.
KNOWLEDGE AND SKILLS:
- Education: High school degree preferred
- Current State of New York Massage Therapy License
- Experience: Minimum of 5 years of experience as Esthetician in a luxury spa setting.
- No. of employees supervised: None
- Travel required: None
- Hours required: Must be able to work holidays, weekends, and preferably Thursdays and Saturdays.
What to Expect: You Will…
Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence
Learn more about what it is like to work at Four Seasons – visit us:
https://careers.fourseasons.com/us/en/
http://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://twitter.com/fsnydowntown
https://www.facebook.com/FourSeasonsHotelNewYorkDowntown
We look forward to receiving your application
******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.******
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdfAplyr's read
Four Seasons is a global leader in luxury hospitality, attracting professionals passionate about delivering exceptional guest experiences in opulent settings.
What's promising
- •Four Seasons is renowned for its commitment to luxury and personalized service.
- •The company offers diverse career paths in hospitality, from culinary arts to technology.
- •Four Seasons invests in employee development, enhancing skills and career growth.
What to watch
- •High expectations for service excellence can be demanding for staff.
- •The luxury market is sensitive to economic downturns, affecting job stability.
- •Limited public information about internal career progression and employee satisfaction.
Why Four Seasons
- •Four Seasons emphasizes a strong culture of service excellence and attention to detail.
- •The company is known for its innovative approach to hospitality technology.
- •Four Seasons maintains a global presence with a consistent luxury brand experience.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Four Seasons
Four Seasons Hotels and Resorts is a Canadian-based international luxury hospitality company that manages and operates a portfolio of luxury hotels and resorts worldwide.
