About the role
About the Role:
Grade Level (for internal use):
09About the Role:
The Team:
We are seeking an experienced, technically strong TechOps Engineer to join a global team that delivers specialized technical support of major product deliverables and the availability of our DeltaOne solutions. This role focuses on continuously improving support processes through collaboration, centralizing on proactive, technical and innovative engagements across business stakeholders, operations and development teams.
Our ETP product suite aggregates and generates crucial information, including ETP provider details, daily portfolio compositions, dividend forecasts and analytics datasets. Our solutions meet the needs of all ETP market participants, from ETP issuers and buy-side investors to brokers and market makers.
Responsibilities and Impact:
Apply strong technical skills and good business knowledge together with investigative techniques to identify and resolve issues efficiently and in a timely manner
Immerse in the business domain, identify and implement innovative solutions and technologies that enhance system and application monitoring
Demonstrate excellent communication skills valuable for managing service incidents and working collaboratively with other teams
Implement and monitor system alerts for early detection and mitigation of potential service incidents
Involve and contribute solutions that address system and application vulnerabilities
Constantly coordinate with product and development teams to ensure support readiness of new releases and enhancements
Work on tooling, solutions and automation of operational support functions
What We’re Looking For:
Basic Required Qualifications:
University Graduate with a Bachelor’s Degree in Computer Science or Computer Engineering related degree
3+ years of experience in an Application Support role
Experience working on AWS cloud technologies (Lambda, SQS, SNS, S3, Dynamo DB, Step Functions, EC2, Fargate etc.)
Must be knowledgeable in SDLC and have experience in raising development bugs – including priority assessment, high-quality analysis, and detailed investigation
Must have fundamental working knowledge of RDBMS (Oracle, SQL Server and RDS) – including stored procs, complex joins, database query plan analysis and monitoring
Broad knowledge of server administration across different operating systems, such as Linux and Windows technologies. Good shell scripting experience is a must. The ability to use Python scripting is an advantage
Ideally familiar with monitoring tools such as Grafana, DataDog, PagerDuty, Splunk, or Centreon
Good understanding of software support team functions and a solid understanding of the end-to-end application development process
Good understanding of software architecture; understanding component and application breakdown and interaction
Additional Preferred Qualifications:
Knowledge of, or experience of working in the financial services industry
Working knowledge of Java and/or C#
Confident individual who can represent the team at various levels
An ideal candidate is a self-starter capable of working independently as well as contributing to the team’s requirements
Ability to carry out business impact analysis and prioritize tasks according to severity and importance
Compensation/Benefits Information: (This section is only applicable to Canadian Candidates:) S&P Global states that the anticipated range of compensation for this position is $65,000 CAD to $99,000. Final compensation for this role will be based on the individual’s performance, geographic location, as well as experience level, skill set, training, licenses, and certifications. In accordance with Ontario's new regulations, effective January 1, 2026, this job posting provides information on expected compensation. S&P Global will not be utilizing artificial intelligence in our hiring process. Additionally, we are committed to transparency and will inform all interviewed candidates of hiring decisions within 45 days of their interview. This posting is for an existing vacancy, and we encourage you to reach out for further information regarding our hiring practices or any questions you may have. Thank you for considering a career with us!
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence.
What’s In It For You?
Our Mission:
Advancing Essential Intelligence.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring and Opportunity at S&P Global:
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: Know Your Rights: Workplace discrimination is illegal
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IFTECH202.1 - Middle Professional Tier I (EEO Job Group)Aplyr's read
S&P Global excels in delivering essential financial intelligence and analytics, attracting professionals who thrive in data-driven environments and global market analysis.
What's promising
- •S&P Global offers a strong foothold in the financial data and analytics industry.
- •The company is expanding its global reach with diverse roles across multiple sectors.
- •Employees benefit from working in a data-rich environment with cutting-edge tools.
What to watch
- •The competitive nature of the financial services industry may lead to high pressure.
- •Integration challenges exist due to acquisitions and diverse service offerings.
- •Rapid technological changes require continuous skill updates and adaptability.
Why S&P Global
- •S&P Global's comprehensive market intelligence is crucial for financial decision-making.
- •The company provides a unique blend of analytics, data, and insights across sectors.
- •Its global presence offers employees opportunities to engage with diverse markets.
Aplyr’s read is generated by AI from public sources. Was it useful?
About S&P Global
S&P Global is a leading provider of financial market intelligence, analytics, and data to various sectors including financial services, corporations, and governments.