Senior Manager, Business Operations

Job Description Summary:

The vision of Enterprise Services (ES) is to deliver services that are simpler, better, and faster. The Senior Manager, Business Operations is a key leader within the ES Strategy & Operations team, responsible for driving operational excellence at scale, leading complex initiatives, and delivering high-priority products that create measurable value for the enterprise.

This role requires a hands-on approach to operational deployment, with a strong ability to understand the details of how technology can improve business operations. The Senior Manager will leverage their experience in implementing technology-driven solutions to bridge the gap between strategy and execution, ensuring enterprise priorities are translated into impactful outcomes.

The role is focused across two primary areas:

• 30% – Lead product planning, prioritization, and execution governance

• 70% – Drive delivery, optimization, and value realization of enterprise-critical products and solutions

Key Responsibilities

Lead Product Planning and Execution

• Develop, refine, and implement playbooks, standards, and operating models to enable consistent, scalable delivery across the ES portfolio.

• Drive enterprise product planning cycles by translating business priorities, customer needs, and technology capacity into actionable roadmaps and execution plans.

• Lead portfolio assessment and prioritization activities, evaluating initiatives based on strategic alignment, value, risk, complexity, and resource requirements; provide clear recommendations to senior leadership.

• Oversee execution of assigned initiatives, proactively managing risks, dependencies, and trade-offs while ensuring accountability for outcomes.

Deliver High-Priority Products and Solutions

• Translate enterprise and functional strategies into scalable products and solutions with clearly defined problems, success metrics, and delivery plans.

• Partner with senior business and digital leaders to identify emerging needs and lead the hands-on deployment of technology solutions that address critical business challenges and opportunities.

• Drive delivery of complex initiatives on compressed timelines, ensuring strong cross-functional alignment, disciplined execution, and measurable business impact.

• Monitor solution performance, adoption, and value realization; lead efforts to optimize capabilities and inform next-generation product development.

Stakeholder Leadership and Influence

• Serve as a trusted partner to business and technology leaders, providing insight, structure, and guidance across initiatives.

• Communicate progress, risks, and recommendations clearly to senior stakeholders through concise, data-driven materials.

• Contribute to the development of team capabilities by mentoring junior talent and modeling strong enterprise and collaboration behaviors.

Education Requirements

• Required: Bachelor’s degree in Information Systems, Computer Science, Data Science, Engineering, or a related field.

• Preferred: Master’s degree or advanced coursework in business, analytics, product management, AI, or technology leadership.

Qualifications & Requirements

• 5+ years of relevant experience in business operations, digital or technology transformation, consulting, analytics, or program leadership roles.

• Proven experience leading complex, cross-functional initiatives in partnership with Digital and technology teams.

• Demonstrated hands-on experience in operational deployment of technology solutions to improve business processes and outcomes.

• Strong analytical and problem-solving skills, with the ability to drive recommendations and influence outcomes.

• Advanced proficiency in analytics, reporting, and visualization tools to support operational and leadership decision-making.

• Ability to operate independently in fast-paced, ambiguous enterprise environments.

• Strong written and verbal communication skills, including experience supporting senior-level stakeholders.

• Experience working in global, matrixed organizations preferred.

• Ability to balance strategic perspective with hands-on execution and operational detail.

• Collaborative leadership style with a strong enterprise mindset.

Functional Skills

Core

• Start with the End User

• Tell the Story

• Align the Resources

• Design for Scale

• Execute and Improve

Targeted

• Hands-on Operational Deployment of Technology Solutions

• AI Product & Operations Enablement

• Enterprise Business & Technology Planning

• Portfolio and Performance Management

• Quantitative Analysis and Data-Driven Storytelling

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Pay Range:

United States of America: 143,400 USD - 169,300 USD

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

15

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

June 12, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.