Director, GTM Automations & Data

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

We are looking for a Director, GTM Systems & Infrastructure to build and lead the systems, automations, and data infrastructure that power our Go-To-Market organization. This role sits at the intersection of AI, automation, internal tooling, and data orchestration, focused on accelerating revenue by transforming how our GTM teams operate. You will design and scale the technical backbone that connects our GTM systems, operational workflows, and revenue data to create intelligent, automated processes across Sales, SDR, Customer Success, Marketing, and Partnerships. As a player-coach leader within RevOps, you will be responsible for translating complex business challenges into scalable technical solutions — building AI-driven workflows, automation frameworks, and internal tools that increase productivity, improve data reliability, and enable faster revenue execution.

This role also plays a critical part in our Gong-on-Gong / Customer Zero initiative, using our own products internally as a proving ground for new AI workflows, automation capabilities, and revenue infrastructure. The goal is to turn internal innovation into scalable operating models that power both our business and our customers.

RESPONSIBILITIES

• Build the Revenue Engineering Function
  
  • Establish and lead the Revenue Systems & Infrastructure discipline within RevOps, defining the strategy, roadmap, and operating model for AI, automation, internal tooling, and revenue data infrastructure.
  • Build and mentor a team of GTM systems and automation builders focused on scaling revenue operations through technology.
  • Define architectural standards and best practices for automation, integrations, and internal tooling.
• AI & Intelligent Workflow Automation
  
  • Design and deploy AI-powered workflows that improve productivity, decision-making, and execution across the revenue organization.
  • Identify and implement high-impact AI use cases across the GTM lifecycle, including pipeline management, prospecting intelligence, forecasting signals, and customer insights.
  • Translate ambiguous operational challenges into scalable AI-driven solutions.
• Automation & Workflow Orchestration
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