Lead Product Manager - Labor Operations

Shift4 is expanding globally and hiring for a Lead Product Manager - Labor Relations!

Restaurants need tools to manage their most complex and costly operational challenge: their people. Scheduling, time tracking, and compensation management are deeply intertwined with how a restaurant runs day-to-day, yet they remain largely disconnected from the systems operators already use. That's the problem this new role exists to solve.

You'll own the product strategy and execution for Shift4’s integrated labor management suite — a set of capabilities that help restaurant operators manage their staff from scheduling through to compensation, all within the Shift4 ecosystem.

This role is onsite and can be based at any of the following Shift4 locations: Center Valley, PA (Preferred) / Atlanta, GA / Tampa, FL 

Relocation assistance may be available.

Responsibilities

The core of the product spans:

• Staff scheduling and shift management: Helping operators build schedules, manage availability, fill gaps, and communicate with their teams
• Time and attendance: Capturing hours worked, managing exceptions, and feeding accurate data into downstream processes — tightly integrated with POS activity
• Compensation processing: Ensuring operators can pay their staff accurately and on time, with a seamless flow from hours worked to funds disbursed

You'll own the experience end to end: what operators see and do, how we configure and extend capabilities, where we draw the line on customization, and how we evolve the products over time.

You Are

• An operator at heart: You understand what it actually means to run a restaurant — the chaos of scheduling around call-outs, the anxiety of payroll week, the frustration of a time punch dispute. You've either lived it or studied it deeply enough that operators feel u