Homebot Director of People Operations

COMPANY DESCRIPTION:

Homebot is a leading homeownership and client engagement platform serving the mortgage and real estate industries. The platform delivers personalized, ongoing home finance and wealth insights that empower homeowners to make smarter decisions, while helping loan officers, real estate agents, title professionals, and insurance partners stay meaningfully connected with their clients over time.

By combining a dynamic financial dashboard with intelligent engagement tools, Homebot enables its partners to increase client retention, reduce churn, and drive repeat and referral business through consistent, value-driven communication. Homebot works with Mortgage Lenders, Real Estate Agents, Banks, Credit Unions, Loan Servicers, Insurance Agencies, and Title Companies to deliver measurable revenue growth and build long-term customer relationships.

JOB DESCRIPTION:

Homebot is seeking a practical, hands-on Director, People Operations to lead and evolve the company's People function, reporting directly to the VP of Finance. This individual will own core People programs including recruiting, performance management, employee relations, and lifecycle operations, while partnering closely with leadership to enable team effectiveness and organizational performance.

This is a player-coach role responsible for both refining existing infrastructure and executing day-to-day operations, balancing strategic judgment with high-quality execution in a lean, growth-oriented environment. This role builds on an existing People foundation, with a focus on optimization, consistency, and enabling managers to operate effectively—not creating programs from scratch.

You're Excited About This Opportunity Because You Will:

• Lead and continuously improve People Operations across onboarding, performance management, and the full employee lifecycle.
• Refine and optimize existing People systems and processes to increase clarity, consistency, and scalability across the organization.
• Build and operate a recruiting engine that enables the company to consistently attract and hire high-quality talent.
• Partner with leaders to anticipate hiring needs and prioritize roles based on business impact.
• Coach managers, particularly within R&D, on setting clear expectations and managing performance in a practical, lightweight way.
• Own employee relations matters with sound judgment, ensuring thoughtful, compliant, and business-aligned outcomes.
• Ensure core People operations—benefits, leave, and employee support—run smoothly and deliver a high-quality employee experience.
• Serve as a trusted partner to leadership, helping navigate team challenges, improve retention, and strengthen manager capability.

We're Excited About You Because:

• You bring 7–10 years of experience in People Operations, HR, or related roles, ideally within a SaaS or technology-driven environment.
• You have experience owning core People functions end-to-end in a lean or growth-stage organization, ideally in the 50–150 employee range.
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