Senior Software Engineer II

Want to build the next generation of AI-powered analytics and intelligent agents for observability and security use cases? Passionate about leveraging cutting-edge machine learning, large language models, and GPU-accelerated inference to transform how organizations understand and act on their logs data? Come talk with us!

As a Senior Machine Learning Engineer, you’ll build the intelligence behind the next generation of agentic AI systems that reason over massive, heterogeneous log data. You’ll combine machine learning, prompt engineering, context engineering and rigorous evaluation to create autonomous AI agents that help organizations understand and act on their data in real time.

You’ll be part of a small, high-impact team shaping how AI agents understand complex machine data. This is an opportunity to work on cutting-edge LLM infrastructure and contribute to defining best practices in context engineering and AI observability.

Responsibilities

• Design, implement, and optimize agentic AI components, including tools, memory management, and prompts.
• Develop and maintain golden datasets by defining sourcing strategies, working with data vendors, and ensuring quality and representativeness at scale.
• Prototype and evaluate novel prompting strategies and reasoning chains for model reliability and interpretability.
• Collaborate cross-functionally with product, data, and infrastructure teams to deliver end-to-end AI-powered insights.
• Operate autonomously in a fast-paced, ambiguous environment - defining scope, setting milestones, and driving outcomes.
• Ensure reliability, performance, and observability of deployed agents through rigorous testing and continuous improvement.
• Maintain a strong bias for action—delivering incremental, well-tested improvements that directly enhance customer experience.

Required Qualifications

• B.Tech, M.Tech, or Ph.D. in Computer Science, Data Science, or a related field.
• 6+ years of hands-on industry experience with demonstrable ownership and delivery.
• Str