Strategic Program Manager, Employee Engagement

Confirmed live in the last 24 hours

Zscaler

San Jose, California, USA

Hybrid

Posted March 31, 2026

Job Description

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We are looking for a Strategic Program Manager, Employee Engagement based in our San Jose, CA office (in office Tuesday-Thursday). Reporting to the Senior Director, Employee Engagement within the Employee Engagement department, you will design and scale global programs that drive recognition, gratitude, and a world-class employee experience.In this role, you will champion our Zscaler Ways of Working by delivering connected, scalable solutions across the employee lifecycle and ensuring every initiative reflects our people-first principles in a fast-paced, high-growth environment.

What you’ll do (Role Expectations)

Translate high-level engagement strategies into actionable project plans and timelines while owning the day-to-day management of cross-functional initiatives and mitigating risks
Utilize agile and iterative methodologies to ensure the seamless delivery of global programs, ensuring initiatives remain relevant and impactful
Drive employee engagement initiatives that foster accountability and inclusion across distributed teams, equipping change agents with the tools to drive genuine user adoption
Monitor program health using established KPIs and employee feedback loops to analyze data, identify trends, and recommend tactical adjustments
Act as the primary point of contact for cross-functional partners and draft targeted internal communications to ensure messaging is consistent and effectively reaches intended audiences

Who You Are (Success Profile)

You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

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