Product Manager Payments (She/ He/ They)

CAPCO POLAND

*We are looking for Poland based candidate.

At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management.

Role Overview

We are seeking an experienced Product Manager to take end-to-end ownership of key platform and self-service capabilities across our product ecosystem. This role is responsible for defining product strategy, driving execution, and delivering seamless, scalable experiences that empower users and support business growth.

You will work cross-functionally with engineering, design, commercial, and operations teams to build intuitive, reliable, and high-impact solutions for both internal and external users.

Key Responsibilities

Platform & Access

• Own the Single Sign-On (SSO) integration and Launchpad experience across the product suite
• Define and manage platform-level features such as notifications, contextual help, and user preferences
• Ensure a seamless, consistent, and secure entry point for all users

User Management

• Define and execute the product strategy for user lifecycle management
• Oversee onboarding, authentication, role-based access, and permission management
• Deliver scalable administrative controls for internal and external users

Self-Service — Product Cross-Sell

• Lead the discovery and delivery of self-service journeys that enable merchants to explore, trial, and adopt additional products
• Reduce friction in the commercial expansion funnel through intuitive product experiences
• Partner with commercial teams to drive adoption and revenue growth

Self-Service — Data Management

• Own the roadmap for self-service data capabilities, enabling merchants to manage and update operational data
• Ensure proper validation, audit trails, and governance controls are in place
• Reduce dependency on support teams through robust self-service tooling
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