Software Engineer, Developer Experience

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The Platform organization helps turn that vision into reality by providing a secure, reliable foundation for building and shipping products. By reducing complexity and offering well-supported, self-service tools and workflows, we enable teams across SeatGeek to move with confidence and stay focused on delivering great experiences.

We’re looking for Platform Engineers to join us in building and improving this platform. In this role, you’ll work closely with partners across engineering and product to design and deliver capabilities that are easy to use, dependable at scale, and flexible enough to support different team needs. Your work will help teams across SeatGeek build and ship with fewer surprises, especially during the moments when our systems matter most.

The Developer Experience team is responsible for shaping how developers at SeatGeek build, iterate on and release code. Some of our past projects include:

• Ephie: A platform for orchestrating ephemeral environments - Beyond Review Apps: Orchestrating Full-Stack Ephemeral Environments... Zach Hammer & Colin O'Dell
• Letsgo: A one-stop-shop CLI that expedites local development - Lightning Talk: Letsgo: The Ultimate Platform CLI - Colin O'Dell, SeatGeek
• Buildkit-operator: A kubernetes operator that automates ephemeral, fully-isolated BuildKit instances for docker build pipelines - https://chairnerd.seatgeek.com/resilient-builds-with-buildkit-operator/

What you'll do

• Design, build, and support shared platform systems and tooling that help teams across SeatGeek develop and run services reliably
• Partner with engineering and product teams to address performance, scalability, and reliability needs as our marketplace and business grow
• Contribute to system reliability, observability, security, and scalability through automation and well-considered abstractions
• Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and responding to incidents and support requests with guidance and collaboration from the team
• Collaborate across teams and disciplines to identify friction and improve how software is built and operated at SeatGeek
• Help evolve internal platforms, APIs, standards, and shared tooling to improve reliability and developer experience over time
• Participate in evaluating new technologies and patterns, balancing short-term needs with long-term maintainability and operational health
• Use automation and emerging tools, including AI-assisted workflows, to improve development and operational efficiency; no token limits
• Share context and learnings through documentation, design discussions, and collaboration across teams

What you have

• 2+ years of experience contributing to the design, development, or operation of either platform or product applications
• A passion for delivering frictionless, high-quality user interfaces to accelerate developer workflows
• Familiarity with building, running, or improving production systems, and an interest in reliability, security,  scalability, and safe ways to deploy and operate software
• A thoughtful approach to writing and