Technical Business Analyst

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Technical Business Analyst

Location: Auckland

The Technical Business Analyst plays a pivotal role in designing, documenting, and technically enabling solutions across Apex’s platforms.

Acting as a translator between business needs and platform capabilities, the Technical BA is responsible for defining technical requirements, supporting solution configuration, and ensuring delivery outcomes aligned with operational and client needs.

This is a client-facing and delivery-integrated role requiring strong technical acumen and an ability to contribute to hands-on solution execution across data exchange, reporting, and platform workflows.

Job Responsibilities:

• Partner with clients and internal stakeholders to define technical requirements across data, reporting, and integration workflows.

• Analyse, map, and document data exchange structures, flat file formats, and interface specifications.

• Collaborate with engineers and platform teams to configure platform behaviours, including data ingestion pipelines, reporting setups, and reference data mapping.

• Manage and triage client technical requests and production issues via the service desk, aligned with the Apex Client Service Desk SLA framework.

• Produce technical documentation including configuration guides, interface mappings, test plans, and environment setup instructions.

• Support solution testing including data validation, report verification, and functional walkthroughs.

• Validate and query data using SQL across environments to support delivery, testing, and incident resolution.

• Participate in impact assessments and Statements of Work (SoWs), including sizing and effort estimation.

• Coordinate technical readiness for fund launches and client onboarding, including configuration, testing, and deployment.

• Collaborate with business analysts, developers, and testers to ensure technical traceability, test coverage, and delivery sign-off.

• Contribute to the design of scalable solutions aligned to single-source-of-truth architecture and platform standards.

• Support backlog grooming and prioritisation of work requests across DevOps boards and work tracking tools.

Skills Required:

• 3–5+ years experience as a Technical Business Analyst or Systems Analyst in financial services or investment operations.

• Strong understanding of data flows, flat file integration, interface specifications, and metadata design.

• Advanced SQL for data validation, investigation, and mapping.

• Advanced Excel skills, including data modelling, macros, and validation techniques.

• Familiarity with Snowflake, data warehouse principles, and reporting layer configuration.

• Understanding of API structures, message formats (JSON, XML), and integration testing.

• Experience working in Agile or hybrid delivery environments.

• Demonstrated ability to write and communicate clear, structured technical documentation.

• Comfortable working across development, QA, operations, and client-facing teams.

• Proven ability to translate complex business requirements into actionable technical solutions.

• Tertiary qualification in Information Systems, Computer Science, Finance, or a related discipline.

• Knowledge of fund administration systems, registry workflows, or client reporting frameworks.

• Experience in ETL, data pipelines, or reporting layer tooling (e.g. Power BI, Looker).

• Familiarity with Azure DevOps or similar delivery management tools.

• Prior involvement in platform transitions, system onboarding, or data migrations.

• Familiarity with industry frameworks such as IIBA and Agile methodologies (SAFe, Scrum, Kanban).

What you will get in return:

· A genuinely unique opportunity to be part of an expanding large global business;

· Competitive remuneration commensurate with skills and experience;

· Training and development opportunities

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please https://www.apexgroup.com/corporate-social-responsibility/

“Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.”

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.