Senior Lead, Key Account Operations and Projects (Bangkok Based) - temp 9 months

Confirmed live in the last 24 hours

Agoda

Bangkok, Thailand

On-site

Posted March 30, 2026

Job Description

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to Know our Team:

Our Key Accounts team is responsible for driving strategic growth and innovation with our most important partners. We invest in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda a market leader. From Bangkok to New York and beyond, the Agoda team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives.

The Opportunity:

We are seeking a driven and ambitious Senior Lead, Pricing Operations to join our Key Accounts Pricing Operations Team. In this role, your will help defend our pricing against competitors, ensuring that Agoda always has the most competitive offers in the markets. You will support our commercial teams by understanding their needs, mastering our internal systems, analyzing pricing incidents and and providing sound recommendations that maximize business impact. This person will work closely with various internal functions including Commercial, Pricing Strategy, Marketing and Affiliate teams to streamline processes and drive strategic initiatives to support commercial pricing needs.

Key responsibilities:

Lead a team of 1-2 specialists and fully own commercial pricing escalations, ensuring speedy and high quality support that maximize business impact.
Analyze data and identify pricing or operational issues. Convert insights into actions and reliably execute improvement projects.
Subject matter expert on pricing knowledge and internal operations tools relevant to key accounts.
Collaborate with internal teams (Pricing Strategy, Marketing, Operations, Analytics and others) to streamline processes and support pricing and operational initiatives.
Incubate and execute to completion various strategic initiatives to streamline processes and drive business impacts from commercial pricing perspective.

What you’ll Need to Succeed:

Bachelor's degree with 5-7 years experience in operational excellence, sales operations or project management.
Proficiency in SQL, data analysis, and/or business intelligence tools, with a track record of using data to drive commercial outcomes.
Strong problem-solving skills with a strategic mindset, able to connect operational changes to business results.
Ability to make sense of complex operational processes, internal technical processes and flows and connect the dot back to commercial impact.

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