Partner Technical Lead - North America
Confirmed live in the last 24 hours
AST SpaceMobile
Job Description
AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today’s five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.
Position Overview
We are seeking a Partner Technical Lead – North America to drive technical alignment, integration stability, and deployment readiness with mobile network operator (MNO) partners across North America. This role leads partner‑facing technical operations across satellite radio access networks (RAN), core, gateway, and business process management systems, ensuring seamless integration and sustained operational health in diverse regulatory and network environments.
The Partner Technical Lead coordinates internal engineering and operations teams, manages partner action items and escalations, and publishes readiness KPIs to support regional launches and expansion initiatives while maintaining alignment with global integration standards.
Key Responsibilities
Partner Technical Operations & Integration Management
- Lead partner technical operations and integration readiness across satellite RAN, core, gateway, and BPMS domains.
- Validate interface behavior, interoperability, configuration flows, and KPIs across diverse partner network environments.
- Oversee partner onboarding, interoperability testing, and pre‑launch technical readiness activities.
Cross‑Functional Alignment & Issue Resolution
- Coordinate closely with engineering, service assurance, operations, deployment, and planning teams to align regional partner requirements.
- Drive closure of partner action items, ensuring timely resolution and transparent risk communication.
- Maintain structured reporting on integration progress, blockers, and dependencies across multiple markets.
Readiness KPIs, Documentation & Reporting
- Define, track, and publish readiness KPIs aligned to regional market conditions and integration milestones.
- Maintain accurate integration documentation, interface specifications, and technical deliverables.
- Provide regular readiness and integration updates to leadership and regional stakeholder groups.
Incident Escalation & Technical Support
- Act as the primary escalation point for partner‑related technical issues impacting integration stability or service readiness.
- Coordinate with partner network operations centers and internal engineering teams to resolve incidents efficiently.
- Support root cause analysis (RCA), corrective action tracking, and follow‑up for recurring issues.
Regional Stakeholder & Partner Support
- Serve as a technical advisor during partner meetings, workshops, pilots, and technical discussions.
- Support strategic and pre‑sales conversations requiring technical clarity on integration approaches or KPIs.
- Participate in deployment sequencing, readiness reviews, and regional launch planning activities.
Continuous Improvement & Partner Experience
- Recommend improvements to partner integration processes, readiness dashboards, documentation, and testing frameworks.
- Ensure consistent application of best practices while accommodating regional requirements.
- Contribute to enhancements that improve partner onboarding efficiency and operational outcomes.
Qualifications
Education
- Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Engineering, Computer Science, or a related field.
- Advanced degree or specialized telecom certifications are a plus.
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