Business Analyst

What does a Successful Business Analyst at Fiserv do?

The Corporate Enterprise segment is a rapidly growing channel for Fiserv and receives strong investment from the firm in both human capital and technology. This role has the primary responsibility of supporting the Corporate Enterprise Sales and RM teams as we continue to drive meaningful growth for Fiserv. This role will receive high levels of visibility and will work directly with leadership across Sales/RM, Product and Operations as we evaluate critical business decisions and manage key business initiatives.

The right candidate will shape and expand this role moving forward creating opportunity for personal growth. Expectations are high – this individual needs to develop / establish influence through partnership with internal teams. This person is highly organized, detail-oriented, drives deliverable outcomes with speed, and is open and responsive to direct feedback. The ideal candidate has an appetite for continuous learning and drive for excellence in all deliverables. We have a lot to accomplish and aggressive goals – this person will enable the team to achieve them. 

The three main pillars of this role are as follows: 

Program Management: Manage multiple initiatives, ensuring accountability and alignment with project timelines and objectives, including: 

• Identifying, assigning, and tracking resources and key milestones. 

• Monitoring progress, conducting regular status updates, and reporting on outcomes. 

Reporting and Analysis : 

• Tracking and analyzing critical KPIs to ensure management clarity on state of business 

• Performance vs Plan/Long Range Planning 

• Sales Performance 

• Portfolio Revenue 

• Channel Expenses Pipeline tracking 

Presentation Development: Combine visual and narrative techniques to effectively communicate program updates and insights, including: 

• Designing and developing visually appealing PowerPoint decks that highlight key data and project developments to support major programs, leverage and produce input into team slide template 

• Collaborate with cross-functional teams to gather data, insights, and information for inclusion in presentations, including Monthly Business Reviews (MBRs), Management Committee updates, client presentations and sales enablement 

• Crafting compelling narratives that convey the significance of project goals and outcomes, making information accessible to various audiences. 

• Ensuring consistency in messaging across all presentation materials to reinforce strategic objectives. 

What you need to have:

• Bachelor's degree required 

• Minimum 2+ years of strategy related experience, preferably in a management consulting firm, with an emphasis on business growth strategy 

• Exceptional MS Office skills, most especially with Excel skills, including strategy and financial presentation development 

• Experience in data-driven management, metrics and reporting 

• Proven ability to understand complex business concepts 

• Strong analytical skills and ability to build consensus 

• Exceptional communication and presentation abilities to interact at all levels of the clients from C-level to technical and operation levels 

• A high degree of adaptability and flexibility to excel in a dynamic, fast-paced environment 

What is nice to have:

• Understanding and knowledge of business financial practices and accounting 

• “Get it done” approach and attitude 

• Highly organized, detail oriented and analytical mindset 

• A true team player 

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.