Senior Manager, Risk Operations Strategy

Confirmed live in the last 24 hours

OKX

Singapore, Singapore

On-site

Posted March 10, 2026

Job Description

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

What You’ll Be Doing

Risk Control Strategy Design: Lead the strategic planning and iteration of OKX's global fiat payment channels, including ACH, bank transfers, and card payments.
End-to-End Risk Management System: Develop a comprehensive risk management system focused on transaction risks, fraud identification, and user risk stratification.
Process Optimization: Enhance the risk control manual review process and user verification through improved operational workflows and AI capabilities.
Efficiency Evaluation: Monitor and optimize moderation efficiency metrics such as SLA, automation rate, and false positive rate.
Policy Development: Write and maintain risk control policies, standard operating procedures (SOPs), and operational manuals.
Automation Focus: Increase the automation percentage within risk control processes to ensure efficiency and scalability.
Cross-Department Collaboration: Work with product, engineering, and compliance teams to integrate risk control strategies system-wide.
Regulatory Compliance: Collaborate with AML/Compliance partners to ensure adherence to regulatory requirements in risk control strategies.