Customer Service Representative

Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?
Let’s Talk. Your Future Starts Here!

At Garage Pros, we’re more than just a small business—we’re a close-knit team with BIG goals and even bigger opportunities. If you're someone who loves working with people, enjoys solving challenges, and shines in a team-driven environment, we want you on our side.

We’re on the lookout for a friendly, proactive, and driven Customer Service Representative to join our growing crew. This is more than just a job—it’s a chance to build a meaningful career where you’ll be empowered, appreciated, and given the tools to succeed.

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What You’ll Be Doing:

You'll be the voice of Garage Pros—supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back. You’ll:

• Deliver top-notch service with a positive, empathetic, and professional approach.

• Handle a high volume of calls with confidence and efficiency.

• Work across multiple channels (email, chat, phone) to solve problems and provide updates.

• Think on your feet, research solutions, and provide helpful, friendly responses.

• Keep accurate records of customer interactions and transactions.

• Recognize opportunities to recommend additional services that benefit the customer.

• Work closely with technicians and team members to ensure seamless service.

• Learn our services inside and out—becoming a go-to expert.

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What We’re Looking For:

• 1+ year in a customer service role (bonus points if it's in home services or tech!)

• Excellent communication and active listening skills.

• Strong organization, time management, and multitasking abilities.