Sales Excellence - Sales Operations Manager

Job Summary:
Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist Accenture Practitioners in navigating the company's internal sales processes. Support SalesEx Leadership and Business Partners in driving efforts across multiple SalesEx service areas.

Critical services include the support of opportunity pipeline management, new business meeting coordination, sales reporting/analysis for leadership, and internal sales processes/tools support for client teams.

This position reports to Sales & Pricing Performance Sales Operations Leadership or Senior Managers.  Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s).

Primary responsibilities include:  

•    Work independently, seeking guidance as needed 
•    Be an individual contributor with ability to balance multiple competing priorities with limited guidance
•    Manage a team including being a people lead
•    Create and execute low to medium complexity workplans; contribute to high complexity workplans; provide input to workplans for the broader team
•    Interact confidently with senior leadership within sphere of responsibility
•    Represent Sales Excellence to leadership with an understanding of when to seek guidance
•    Help translate business requirements/mandate into operational processes
•    Demonstrate expertise in supporting tools and processes, with mastery in specific area of responsibility
•    Demonstrate expertise in Sales Excellence Service Areas and how Sales Operations supports them, with mastery in specific area of responsibility
•    Demonstrate knowledge of where and how Sales Excellence fits into the bigger Accenture picture
 

Qualifications:

Knowledge & Skill Requirements:
•    Leadership and strategic thinking skills; develops strategies to achieve organizational goals
•    Excellent oral and written communications skills in English.  Speaks clearly and persuasively in positive or negative situations, writes clearly and informatively, listens and provides clarification; this role requires a confident communicator and team player with robust interpersonal skills and a “can-do” attitude
•    Ability to guide workforce in a global environment:  strong management, work-planning, team-building, collaboration, facilitation, and coaching/mentoring skills across a widely diverse group of individuals, whether in person or virtually
•    Excellent organizational / time management / data management skills 
•    Strong analytical and problem-solving skills; synthesizes complex or diverse information
•    Strong business process management skills
•    Excellent accuracy and attention to detail
•    Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel 
•    Understanding of finance concepts for a services company

Educational Qualification    
Must have:  
Undergraduate degree
English language fluency (oral and written)
Good to have:  
Business Management education desirable

Skills & Work Experience
Must have:  
A minimum of 6 years of experience, with proven track record in team management
Good to have:
Understanding of sales operations processes and tools (e.g., Manage mySales) preferred

Other requirements: Must support/mirror working hours for the supported Market Unit or other business area

Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area)

Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines

May be occasionally required to travel domestically or internationally

Additional Comments: 
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
 

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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