Restaurant Supervisor - Shift Lead

Hotel :

Southfield Westin

1500 Town Center

Southfield, MI 48075

Full time

Compensation Range : $20.61 to $21.61

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do:

• Lead and support restaurant team members to deliver prompt, friendly, and efficient service across all meal periods.
• Ensure all opening and closing duties are completed to maintain smooth daily operations.
• Serve as the communication bridge between the kitchen and front-of-house teams, ensuring alignment and guest satisfaction.
• Provide real-time feedback, training, and recognition to support associate growth and performance.
• Step in as needed to assist with service during peak times, helping bussers and servers deliver a seamless guest experience.

What We Are Looking For:

• 2+ years of server experience—ensures a deep understanding of service standards and team workflows.
• ServSafe and TIPS certified (or willing to certify by start date)—critical for ensuring food safety and responsible alcohol service.
• Flexible schedule availability—including nights, weekends, and holidays—to meet the needs of a dynamic operation.
• Strong communication and leadership skills—essential for coaching team members and resolving guest issues quickly.
• Experience with Micros POS system is a plus—helps streamline service and order accuracy.

Why Atrium?
Hear it from Magaly L. “I feel truly valued at Atrium because of the strong sense of teamwork and mutual respect among my peers. My contributions are recognized daily, not only by my colleagues but also by my boss, who consistently acknowledges my efforts and expresses appreciation for my hard work.”

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Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy