Senior Operations Specialist, Robot

About the Team

DoorDash Labs is an independent team within DoorDash. We're hiring a Senior Operations Specialist to lead a team of operators to execute against autonomy goals. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you!

About the Role

We are looking for a driven Senior Operations Specialist who is excited about managing a dynamic operations team leading the forefront of delivery technology.  You will manage a PM shift (3:30-12AM MST) of our operations team supporting autonomous testing, bringing autonomous technology from ideation to commercialization. You will report to a Specialist Operations Manager or Operations Manager on our robotics team in our DoorDash Labs organization. This job is 100% onsite at our Operations Hub in Mesa, AZ with some duties in Chandler and Tempe, AZ.

You’re excited about this opportunity because you will…

• Manage a component of our operations
• Effectively communicate status updates to key stakeholders, including timely identification and escalation/resolution of issues
• Serve as an escalation path for issues in the field, to include incidents and onsite presence depending on severity
• Maintain an “and not either or” attitude when it comes to balancing business needs, costs, and safety
• Be an expert in our autonomous technology and help track and convey changes to it 
• Strive to push metrics and add to them personally

We’re excited about you because you have…

• 4+ years of experience (preferably in the autonomous industry or with strong interest) 
• Valid U.S. drivers license required and a successful completion of MVR required