Associate Product Manager, Claims Processes

Maven’s product team is growing quickly to accelerate our mission of driving better health outcomes for our members through a human-centered product experience. As Associate Product Manager for Claims Processes, you will deeply understand business, client and member needs and design innovative solutions that create ongoing value and drive meaningful retention.

You will support the strategy, execution, and continuous improvement of Maven’s claims and reimbursement processes, helping ensure accurate, timely, and scalable experiences for members, providers, and operations teams. You’ll partner closely with Product, Engineering, Operations, Finance, and external partners to streamline workflows, reduce manual effort, and improve reliability across claims intake, adjudication, and payment. In this role, you’ll help translate complex operational and regulatory requirements into clear product requirements, support experimentation and iteration, and contribute to building a more efficient, trusted claims platform as Maven scales.

As an Associate Product Manager at Maven, you will: 

• Identity key product opportunities and act as the primary driver for vision, strategy, and investment for content & community, in alignment with the broader organization and company goals
• Lead, support, and partner with your pod and cross-functional partners to build a best-in-class experience for Maven members
• Define, track, and deliver on core product success measures, pod KPIs, and hypotheses to support company OKRs
• Use data and insights, including product analytics, market research, user research, and business needs, to inform product work and prioritization 
• Drive experimentation plans and new learnings across 0-1 and .1-1 spaces, like support groups, forums, homepage, and content discovery & interaction 
• Build for the long term - design and deliver features and systems that scale to support our business’ growth
• Become an expert in the members’ experiences, becoming a champion of their needs and journey within the experience, driving member engagement and qualitative outcomes throughout a member’s journey
• Mentor and support broader product team and improve on product best practices at Maven

We’re looking for you to bring:

• 1–3+ years of Product Management experience or equivalent experience in healthcare, operations, consulting, or technology; exposure to claims workflows, eligibility, p