AI Engineering Intern (Austin, TX)

AI Engineering Intern

**Please note, this is a full-time internship running though Summer 2026 (June-August)**

Location: Austin, TX (In-office Tues/Wed/Thurs)

Eligibility: Must be currently enrolled at The University of Texas at Austin

Duration: Summer 2026

Schedule: Full-time, 40 hrs/week

About Togetherwork Togetherwork is building the operating platform for member-based organizations across associations, nonprofits, camps, wellness, and faith-based institutions. As we scale through acquisition, we are redesigning how operations work — using AI and automation as core infrastructure. Our approach is simple: AI handles high-volume, repeatable work so our teams can focus on complex, high-value problems.

 

Role Overview
We are hiring 3 high-caliber interns from UT Austin to help build and deploy AI and automation across our operations.
This is a hands-on builder role — not research, not shadowing.

You will work directly on:
• AI-powered customer support systems
• Automation of complex software implementations
• Internal tooling across PSA, PMO, and managed services
• LLM integrations (Claude + enterprise systems like Zendesk)

Your work will ship into production and impact real customers.

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What You'll Do
• Leverage Togetherwork's existing enterprise AI platforms — Claude Enterprise and ChatGPT Enterprise — to design and deploy practical solutions for operational use cases
• Assist with prompt engineering, custom GPT or Claude project configuration, and AI tool optimization tailored to Operations team needs
• Partner with Operations team members to audit and map current workflows, identifying high-impact opportunities for automation and AI assistance
• Build and test automated workflows that eliminate repetitive manual tasks across operational functions including onboarding, reporting, data entry, vendor management, and internal communications
• Support the evaluation of additional AI tools and platforms that could complement or extend the current enterprise stack
• Help create and maintain documentation for all automation builds, including workflow logic, tool configurations, and process change notes
• Present findings and project updates to Operations stakeholders in clear, accessible language
• Participate in team standups, project planning sessions, and cross-functional working groups

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What You’ll Work On

Customer Support (AI Systems)
• Connect Claude to Zendesk to auto-answer tickets and reduce backlog
• Build AI ticket triage & routing, auto-response systems, and sentiment detection workflows
• Develop AI-powered help centers that dynamically surface the right content

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