Agile Coaching Advisor - HIH - Evernorth

Enterprise Consultant

The Enterprise Consultant at Cigna Group is someone responsible for partnering with organizational leadership to enable the delivery of value efficiently and effectively to our customers. The Enterprise Consultant co-creates meaningful, sustainable change, through enterprise-level transitions, employing relevant methodologies and techniques. This role emphasizes leadership, collaboration, mentoring, and adaptability, with hands-on experience in various industry-proven scenarios to foster continuous improvement.

Key Responsibilities:

• Strategic Guidance: Collaborate with IT and business leaders to catalyze sustainable and impactful change, evaluating and shaping organizational design, structure, and culture.
• Coaching and Development: Mentor and upskill team members across the organization, from portfolio to team level, both locally and globally, while fostering a culture of continuous learning and improvement.
• Organizational Change Management: Serve as a catalyst for transformational/efficient practices, promoting a culture of adaptability and responsiveness across the organization.
• Organizational Alignment: Utilize Cigna's Enterprise Operating Model to develop and refine training, materials, and guidelines, ensuring integration with organizational objectives.
• Support and Implementation: Interface with all levels of leadership to support organizational change, including process, practice, and tooling changes. Work with globally distributed teams to implement Lean, Agile, Customer Centricity, and other relevant principles, with a focus on demonstrating the impact of organizational changes.
• Community Building: Create a culture of shared best practices, proactively address organizational obstacles, and provide coaching, mentoring, and training at all organizational levels. Accountable for building relationships & having the right conversations.
• Product Coaching: Collaborating with cross-functional teams to establish a shared vision and set clear, measurable goals that align with customer needs and business objectives.

About Evernorth Health Services