Digital Sales Representative

Confirmed live in the last 24 hours

Twilio

Remote - Ireland

Remote

Posted March 30, 2026

Job Description

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

See yourself at Twilio

Join the team as Twilio’s next Digital Sales Representative.

About the job

This position is needed to play a key role in further growing the business. As our new Digital Sales Representative, you will be responsible for net new customer acquisition, solution selling, and closing deals within our SMB and Mid Market accounts with companies primarily based in Europe. Your focus will be positioning our email solution, SendGrid, but you will be exposed to all aspects of Twilio’s Communications BU and able to sell most products and services..

Responsibilities

In this role, you’ll:

Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction
Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs
Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform
Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple
Ability to balance competing priorities and manage multiple projects/deals at the same time

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

5+ year of experience in a technical SaaS/CPaaS space, with a record of top performance
Understanding of the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling
Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple
Technical solutions selling experience and enjoys working with real customers-- listening to them and solving problems
High adaptability, with comfort trying new things and building within a rapid-paced environment

Location

This role will be remote, and based in Ireland

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may b

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