Systems & Workplace Operations Specialist I
Confirmed live in the last 24 hours
Storyblok
Job Description
Storyblok is a headless CMS that enables marketers and developers to create with joy and succeed in the AI-driven content era. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond.
Marketers get a visual editor with reusable components, in-context preview, and workflows to launch fast and stay on brand. Developers have freedom to use their favorite frameworks and integrate with anything through the API-first platform. Brands get one source of truth for content that is accurate, flexible, and measurable.
Legendary brands like Virgin Media O2, Oatly, and TomTom use Storyblok to make a bigger, faster market impact. It’s Joyful Headless™, and it changes everything.
WHAT IS IN IT FOR YOU
You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:
- Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
- Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
- Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
- Personal development fund for courses, books, conferences, and material
- VSOP (Virtual Stock Option Plan)
- The annual international team-building trip, quarterly and monthly online get-togethers
- As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
- An international team that loves to have fun at work and works hard together to accomplish shared goals
JOB SUMMARY
Highly organised and detail-driven Systems & Workplace Operations Specialist I to primarily support the Workplace team, provide day-to-day administrative and workflow support to the Senior Tech Specialist, and offer limited administrative assistance to Procurement. This role is focused on keeping operational workflows running smoothly through accurate data entry, ticket and request coordination, documentation maintenance, and system and asset administration. The position supports internal tools, onboarding/offboarding processes and vendor workflows, ensuring records, approvals and operational data are consistently up to date.
ESSENTIAL JOB FUNCTIONS
Tech Operations Support (Primary)
- Provide first-line support for basic access and device requests, escalating technical issues to the Senior Tech Ops Specialist as required.
- Support internal tools and workflows (Slack ticketing, Google Workspace / Microsoft 365 and Okta) from an administrative and coordination perspective.
- Manage user administration tasks such as onboarding/offboarding requests, access changes and account updates.
- Assist with laptop and device setup coordination, distribution and returns, and maintain MDM and asset records.
- Maintain hardware and software inventory data and ensure accurate tracking of company assets.
- Support the maintenance of IT documentation, guides and internal knowledge base content.
Workplace Operations
- Act as an additional point of contact for Workplace requests via Slack workflows and ticket queues.
- Maintain workplace systems, access tools, inventory trackers and asset management logs.
- Support onboarding and offboarding for workplace equipment, access and facilities-related tools.
- Maintain accurate records, requests and approvals within workplace workflows and tools.
General Administrative Support
- Create, update and maintain documentation, process guides, dashboards and trackers.
- Perform high-volume and high-accuracy data entry across Workplace, Tech workflows (support/cover).
- Responsible for accurate data entry and user access management within the organisation’s Vendor Management platform, ensuring data integrity, completeness and ongoing system governance.
- Support scheduling, coordination of requests and internal communications.
- Assist with ad-hoc procurement, operational and improvement projects as required.
&nbs