Client Strategy Partner | Housing

About EliseAI

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

• Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.

• Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

About The Role

We’re looking for an experienced property management professional to join the Client Strategy team at EliseAI! Client Strategy is a cross-departmental team that supports the Sales, Marketing, Customer Success, and Product departments at EliseAI. We help bridge the gap between AI technology & property management operations as the internal voice of the industry. We also work with operations on how to leverage automation, replicate best practices, scale the management of their AI agents, and redesign workflows to capitalize on new technologies.

This role is ideal for someone who has lived the day-to-day challenges of property management, understands the dynamics between ownership and fee-management structures, and thrives on driving organizational change. Candidates should have demonstrated experience in public speaking, internal and industry presentations, and a drive to support large-scale change management across the multifamily housing industry.

You’ll join a company defining the next generation of property management — powered by AI and automation. As a Client Strategy Partner, you’ll shape how the industry evolves, working with the most forward-thinking owners and operators in multifamily.

Please note: We are unable to accept candidates who are employed by current EliseAI clients. This role can be remote, but candidates based in NYC or Chicago, or open to relocating are strongly preferred.

Key Responsibilities

Sales & Marketing Collaboration

• Partner with Account Executives to tailor solutions, product use cases, and ROI narratives to client needs

• Create and contribute to thought-leadership content, including change management guides, trend reports, and best-practice playbooks

• Represent the company at hosted events, industry conferences, virtual webinars, and client events as a confident, engaging speaker

Strategic Enablement & Industry Expertise

• Act as a trusted advisor to prospective and current clients, lending credibility and insight throughout the sales and expansion process

• Leverage first-hand operational experience to build rapport with executives, corporate leaders, and onsite teams

• Deliver presentations, panels, and workshops that demonstrate deep industry understanding and thought leadership

Customer Success & Performance Optimization

• Analyze AI performance data to identify optimization opportunities and support ROI storytelling

• Collaborate with Customer Success to ensure clients are maximizing automation, efficiency, and adoption

• Help develop scalable playbooks, frameworks, and training materials th