Enterprise Account Executive - Retail

Responsibilities:

• Responsible for new business development within large enterprise accounts and closing of opportunities within the Retail industry
• Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers
• Create and cultivate a close relationship with strategic alliances 
• Understand the customers’ business strategy and direction and manage a long term, sustainable business portfolio
• Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners etc.
• Bringing innovative ideas that showcase case Talkdesk’s competitive advantage and disruptive mindset
• Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
• Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
• Build lasting, meaningful relationships with other members of management, team, and prospect/customer community
• Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts
• Develop essential internal relationships to provide the support necessary to manage accounts and close deals
• Communicate accurate and realistic forecast information to the management team per our process and policy
• Communicate market reaction and needs back to headquarters in a productive manner
• Take an active role in solving problems, which involve other functional areas, instead of “dumping problems at the factory door”
• Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues

Requirements:

• Travel required: 50%+
• Previous experience in selling Enterprise software solutions into retail related accounts 
• 8+ years of outside/direct sales experience carrying / exceeding quota, preferably SaaS
• Experience positioning through strategic value based selling
• Experienced in selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals
• Analytical, with strong business acumen
• Flexible personality, able to adapt to surroundings
• Analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, find the hidden issues during due diligence, and bring the transaction to closure successfully
• Demonstrated track record in the planning, development, and implementation of new business activity involving leading-edge technology
• Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
• Excellent communication and presentation skills
• Extensive negotiation and contract development experience
• Comfortable operating in a fast-paced, dynamic startup environment
• CCaaS knowledge is a plus
• BA/BS degree

 

Pay Range (OTE Pay):   $240k-270k

Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission. 

Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).

Retirement Benefits: 401(k) plan

Paid Time Off: Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs. 

Paid Holidays: Talkdesk offers 14 paid holidays each year. 

Paid Sick Leave: Employees have uncapped paid time off, subject to manager approval and consistent with business needs. 

Method of Application: Apply online.