Field Account Manager - Miami, FL

Confirmed live in the last 24 hours

Classpass

Compensation

$58,350 - $77,800/year

United States

On-site

Posted March 31, 2026

Job Description

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.

The role you’ll play

As a Field Account Manager, you’ll be the face of ClassPass in your region—building strong relationships with our most valuable partners and turning every touchpoint into an opportunity for deeper collaboration. This role is ideal for someone who thrives in the field, loves connecting with people in real time, and knows how to spot growth potential from across the room. You’ll balance thoughtful strategy with high-energy execution, moving fluidly between your home market and other high-opportunity cities in your region.

Own and grow a portfolio of top-tier fitness, wellness and lifestyle partners through strategic upselling and retention initiatives
Spend at least 70% of your time in the field, including frequent travel to other markets in your region
Conduct regular in-person visits, drop-ins, and meetings to deepen relationships and drive results
Use a blend of field and inside sales tactics to stay connected, from phone and email to social and beyond
Proactively surface partner pain points and position ClassPass solutions that drive mutual value
Build a strong local presence in your fitness and wellness community—you’re the go-to for what’s new and what’s next
Exceed monthly upsell and engagement goals by thinking creatively and acting with urgency
Delegate transactional casework to support teams while keeping your partners feeling prioritized and supported

Travel Expectations

Travel will make up 70–80% of your time, including both local day trips and extended multi-night regional travel.
Depending on business needs, there may be occasional travel outside of your assigned region.
Travel may be by car or flight — flexibility is essential to meet customer needs and maximize coverage.goaiiosdatasales