Program Manager KDP for France Italy and Spain, Author and Agent Relationship Management, FT/PT

Please note: This is a fixed term maternity cover role (Fixed term contract until May 2027)

Amazon's Books team is looking for a leader to help us continue to revolutionize how customers buy and read books. If you are ready to change the world, work hard and engage in a rapidly changing industry, this position is right for you. We offer a creative, fast paced, entrepreneurial work environment where you’ll be contributing to Amazon's innovation.

We are looking for an experienced, curious and thoughtful professional to work with authors, literary agents and other content creators in France, Italy and Spain as they add selection to the Amazon store and use Kindle Direct Publishing and the many programs available to help authors succeed. You will work hard to improve existing programs while constantly looking out for new opportunities to help authors reach their readers on Amazon.

The ideal candidate will have a track record of building strong relationships, analytical skills, innovation, and delivering results. You must be able to influence internally and externally, across functions and at scale, often in ambiguous situations. You will establish and drive new relationships while strengthening those existing within the literary community You will be customer focused, entrepreneurial, a proven self-starter, and have the demonstrated ability to invent. You will demonstrate an appetite for problem solving with ingenuity and simplicity to seek out new content opportunities and helping content creators find their readers

As the ideal candidate, you have an excellent business judgment, with a track record of successful relationship management and negotiation, balancing internal and external considerations to arrive at the right outcomes. This will be combined with proven analytical skills to ensure successful outcomes for authors and customers. You will also demonstrate superb project management skills and will collaborate with external as well as internal partners. You will have excellent attention to detail, the tenacity to develop ideas and the ability to thrive in a fast-paced start-up environment.

Key job responsibilities include:
In-person/virtual author events (such as trade fairs and conferences)
KDP Account management and escalation management
Literary Agents account management
KDP Writing contests
Self-Publishing community engagement
Owning and tracking marketplace community engagement expediture
KDP Social Media management
Content escalation support
PR team liaison
KDP performance management (WBR, MBR, QBR)
KDP deals management
KDP Prime Reading management

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. We offer a competitive salary and stock units, we offer a whole host of other benefits, including an employee discount, private health care and pension scheme. We are committed to keeping compensation fair and equitable

Key job responsibilities
Management of author related activity for KDP in France, Italy and Spain includes:

In-person/virtual author events (such as trade fairs and conferences)
KDP account management and escalation management where necessary
Literary Agent account management
KDP Writing contest
Self-Publishing community engagement
Owning and tracking marketplace community engagement expediture
KDP Social Media management
Content escalation support
PR team liaison
KDP performance management (WBR, MBR, QBR)
KDP deals management
KDP Prime Reading management

Basic Qualifications

- Experience in program or project management
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience leading process improvements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best