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You will work with various stakeholders and departments to ensure AI initiatives are strategically aligned, performance-driven, and sustainably adopted across the organization.





Lead / Manager
Regional AX (AI Experience) Manager
Confirmed live in the last 24 hours
Samsung
Mapletree Business City, Singapore, Singapore
On-site
Posted April 2, 2026
Job Description
Position Summary
The AX Productivity & Enablement Manager is responsible for driving the organization’s AI-based productivity and transformation agenda. This role leads the development of AI productivity strategies and roadmaps, oversees the performance and governance of AX initiatives, and builds enterprise-wide AI literacy and adoption.You will work with various stakeholders and departments to ensure AI initiatives are strategically aligned, performance-driven, and sustainably adopted across the organization.
Role and Responsibilities
1. AX Strategic Planning
Develop AI-based productivity and innovation strategies aligned with business priorities
Derive insights through technology trends, market trends, and competitor analysis
Establish mid- to long-term AI-driven productivity improvement roadmaps and execution strategies
Identify and translate emerging AI and digital technologies into practical business and service applications
Support leadership decision-making through structured insights and strategic recommendations
2. AX Performance Management
Review and manage the overall status of AX projects, including consolidated project reviews
Manage project progress, milestones, risks, and dependencies across AX initiatives
Track, monitor, and verify performance against monthly, quarterly, and annual targets
Verify task inputs and execution status by division within the AX performance management system
Design and assess ROI and value realization using quantitative metrics (e.g. cost, manpower, operational efficiency)
Prepare structured performance reports and dashboards for stakeholders and leadership
3. AX Culture & Capability Building
Develop AI literacy enhancement strategies and roadmaps for employees
Plan and design customized AI learning programs and curricula based on different proficiency levels
Conduct planning and quality control (QC) of AI education programs and learning materials
Plan, write, and distribute internal and external communications, including AX service introductions and promotions
Drive AI adoption through learning, communication, and change enablement initiatives
Skills and Qualifications
Experience & Knowledge
Relevant experience in developing AI-based productivity or innovation strategies
Experience analyzing new technology trends and applying them to business or service improvement
Proven project experience in Machine Learning (ML) or Large Language Model (LLM) related initiatives
Familiarity with AI technologies, data platforms, and digital transformation frameworks.
Skills & Competencies
Strong capability in data-driven problem analysis, deriving improvement measures, and implementing solutions
Ability to design and analyze ROI using quantitative and qualitative performance metrics
Strong communication and collaboration skills with domestic and international stakeholders
Competence in preparing management and performance reports with clear insights
Experience in planning and delivering internal training programs or workshops
Structured, execution-oriented mindset with strong coordination skills
Preferred / Nice to Have
Experience in company-wide transformation, productivity, or digital initiatives (i.e. from ground-up or further system & strategy development)
Exposure to learning program design, change management, or enterprise enablement
Ability to design or oversee visual and educational content for internal communications
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