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Lead / Manager

Regional AX (AI Experience) Manager

Confirmed live in the last 24 hours

Samsung

Samsung

Mapletree Business City, Singapore, Singapore
On-site
Posted April 2, 2026

Job Description

Position Summary

The AX Productivity & Enablement Manager is responsible for driving the organization’s AI-based productivity and transformation agenda. This role leads the development of AI productivity strategies and roadmaps, oversees the performance and governance of AX initiatives, and builds enterprise-wide AI literacy and adoption.

You will work with various stakeholders and departments to ensure AI initiatives are strategically aligned, performance-driven, and sustainably adopted across the organization.

Role and Responsibilities

1. AX Strategic Planning

  • Develop AI-based productivity and innovation strategies aligned with business priorities

  • Derive insights through technology trends, market trends, and competitor analysis

  • Establish mid- to long-term AI-driven productivity improvement roadmaps and execution strategies

  • Identify and translate emerging AI and digital technologies into practical business and service applications

  • Support leadership decision-making through structured insights and strategic recommendations

2. AX Performance Management

  • Review and manage the overall status of AX projects, including consolidated project reviews

  • Manage project progress, milestones, risks, and dependencies across AX initiatives

  • Track, monitor, and verify performance against monthly, quarterly, and annual targets

  • Verify task inputs and execution status by division within the AX performance management system

  • Design and assess ROI and value realization using quantitative metrics (e.g. cost, manpower, operational efficiency)

  • Prepare structured performance reports and dashboards for stakeholders and leadership

3. AX Culture & Capability Building

  • Develop AI literacy enhancement strategies and roadmaps for employees

  • Plan and design customized AI learning programs and curricula based on different proficiency levels

  • Conduct planning and quality control (QC) of AI education programs and learning materials

  • Plan, write, and distribute internal and external communications, including AX service introductions and promotions

  • Drive AI adoption through learning, communication, and change enablement initiatives

Skills and Qualifications

Experience & Knowledge

  • Relevant experience in developing AI-based productivity or innovation strategies

  • Experience analyzing new technology trends and applying them to business or service improvement

  • Proven project experience in Machine Learning (ML) or Large Language Model (LLM) related initiatives

  • Familiarity with AI technologies, data platforms, and digital transformation frameworks.

Skills & Competencies

  • Strong capability in data-driven problem analysis, deriving improvement measures, and implementing solutions

  • Ability to design and analyze ROI using quantitative and qualitative performance metrics

  • Strong communication and collaboration skills with domestic and international stakeholders

  • Competence in preparing management and performance reports with clear insights

  • Experience in planning and delivering internal training programs or workshops

  • Structured, execution-oriented mindset with strong coordination skills

Preferred / Nice to Have

  • Experience in company-wide transformation, productivity, or digital initiatives (i.e. from ground-up or further system & strategy development)

  • Exposure to learning program design, change management, or enterprise enablement

  • Ability to design or oversee visual and educational content for internal communications

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