Senior Solutions Platform Architect
Confirmed live in the last 24 hours
Zscaler
Job Description
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Senior Solutions Platform Architect to join our Product Management team. This is a remote role, reporting to the Manager, Hands-On Solutions
As a Senior Solutions Platform Architect at Zscaler, you will be responsible for creating, maintaining, and optimizing our demo and lab environments. You will collaborate closely with various teams within Zscaler to ensure they have the tools and resources necessary to effectively demonstrate our products to potential customers and partners. Your experience with automation and infrastructure management will be essential in building and maintaining these environments.
What you’ll do (Role Expectations)
- Develop and maintain environments by building, customizing, and supporting demo/lab environments that accurately reflect products and solutions
- Automate with tools and scripts to streamline setup, configuration, and testing
- Collaborate with cross-functional teams to understand needs and provide technical solutions and support
- Optimize performance, scalability, and overall efficiency of environments while staying current on relevant technologies
- Document installation and troubleshooting processes and occasionally support partners and customers with technical queries
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
- You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly.
- You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.
What We’re Looking for (Minimum Qualifications)
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Hands-on experience with automation tools and CI/CD pipelines such as
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