Head of Operations & Transformation, Global People Function

Confirmed live in the last 24 hours

WPP

Compensation

$275,000 - $350,000/year

New York, NY

Hybrid

Posted February 25, 2026

Job Description

WPP is the trusted growth partner for the world’s leading brands.

We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.

We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.

Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

For more information, visit WPP.com.

WPP is the world's largest advertising and marketing services company. We are a creative transformation company, built for a new era. Our purpose is to create positive impact for people, clients, and communities. We deliver transformative ideas and outcomes for our clients by bringing together the best talent and capabilities across our global network of agencies. As we navigate an accelerating landscape of technological innovation, particularly the rise of AI, we are committed to reimagining how we operate, deliver value, and foster an environment where our people can thrive and lead the industry into the future.

ROLE DESCRIPTION:

WPP is seeking a visionary and strategic global leader to serve as Head of Operations & Transformation for the People function. This critical role will be instrumental in shaping, aligning, and elevating the delivery of People services across the enterprise by integrating operational excellence with ambitious transformation outcomes. You will lead the charge in creating a unified, highly efficient, and future-ready People organisation, specifically by embedding cutting-edge AI and automation technologies.

The successful candidate will bring together People Operations, Analytics, Transformation, and Shared Services into a high-performing global function. This includes optimizing and leveraging the Talent Shared Service Center. You will instill the agility, robust governance, and advanced capabilities required to meet the evolving needs of a complex, creative, and fast-moving business in an AI-driven era. You will set the bar for service quality, efficiency, compliance, and innovation, ensuring that the People function operates seamlessly and consistently across regions, disciplines, and markets while delivering measurable strategic impact for colleagues, clients, and shareholders.

YOUR IMPACT:

Drive AI-Powered Organizational & People Function Transformation: Lead the comprehensive modernization and evolution of WPP's global People function by strategically leveraging AI, automation, and advanced analytics. Partner with IT and Enterprise Technology to ensure the talent function and broader WPP workforce are equipped and optimized for an AI-first future.
Strategic Workforce Design & Efficiency: Enable WPP to evolve its talent model for optimal agility and efficiency. Through operational excellence, data-driven insights, and strategic resource allocation, you will contribute directly to a high-performing, optimized workforce that serves client needs with unparalleled effectiveness.
Create a Unified Global People Function: Integrate Operations, Analytics, Transformation, and the Talent Shared Service Center into one coherent and effective global stru

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