Technical Program Manager, AWS Marketing Demand Services

Join AWS as a Technical Program Manager and scale the design system that powers customer experiences across AWS digital properties. In this role, you'll connect product, engineering, design, and partner teams across the organization, driving alignment to deliver experiences that millions of AWS customers use daily.

Design systems sit at the intersection of design, engineering, and product, which means navigating multiple stakeholders, competing priorities, and complex dependencies. You'll bring it all together by working closely with engineers to drive features to completion, building the processes and mechanisms that enable the team to scale, and communicating the impact of what we're building to the broader organization.

We're seeking someone who influences without authority and navigates complex organizational dynamics. You'll align stakeholders across multiple teams, manage dependencies that span organizations, and build consensus among groups with different priorities.

Key job responsibilities
Partner with engineering to drive features to completion, removing blockers and ensuring timely delivery
Dive deep into technical implementations to understand constraints and drive clarity with engineering and product teams
Establish scalable mechanisms and processes that enable the team to operate efficiently as it grows
Own communications about the team's work, from release notes to leadership updates to organizational announcements
Drive cross-functional alignment and facilitate decision-making among stakeholders with competing priorities
Serve as the primary coordinator between design system consumers and contributors, building relationships that drive adoption
Lead cross-organizational initiatives, managing dependencies and driving consensus across team boundaries
Identify and mitigate risks through proactive stakeholder engagement and transparent communication

About the team
We build and maintain the design systems and platforms that power AWS Marketing's digital presence, serving millions of customers worldwide. We also support key events and experiences across the organization. The team is composed of front-end engineers, QA engineers, and design technologists, and we work closely with product and design partners in the same organization. We're constantly learning and experimenting with new technologies to bring the latest and greatest to customers. We value speed, autonomy, delivery, and delightful customer experiences.

Basic Qualifications

- 5+ years of technical product or program management experience
- 2+ years of software development experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- 3+ years of working directly with engineering teams experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience working with design systems, component libraries, or front-end platform teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://ama