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Overview
Mid-Level

Process Quality Technician

Confirmed live in the last 24 hours

Johnson & Johnson

Johnson & Johnson

San Lorenzo, Puerto Rico, United States of America
On-site
Posted April 6, 2026

Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Manufacturing

Job Sub Function:

Manufacturing Process Improvement

Job Category:

Professional

All Job Posting Locations:

San Lorenzo, Puerto Rico, United States of America

Job Description:

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for Process Quality Technician.

Purpose: Under the direction of the Process Quality Leader, the PQT is responsible for providing support to Process Quality Leader, Manufacturing Manager and Technical teams on activities related to identify causes for non-conformances and process failures, process improvement, and quality improvement activities. Updates supervisor of work status or problems with recommendations for improvement or correction. Implements approved corrective action. Modifies procedures to improve equipment operation or processes.

You will be responsible for:

  • Supports and implement validations related to new processes, equipment and products as needed in accordance with approved protocols, quality, compliance and EHS policies.
  • Lead training activities for associates participating in new products introduction/process transfer, process development and process improvement activities.
  • Create documents in computer systems, submit Change Control systems documentation such as CR, CO and other applicable documentation management system requirements (ECCS or current system) in order to approve and implement new documents or changes to existing documents. Maintain accurate, compliant documentation throughout implementation process as per QSRs.
  • Support quality assurance and improvement functions as required, including, but not limited to origination, investigation and closure of NCs, hold cage management, collaboration and leading tasks for CAPA investigations.
  • Participate and occasionally leads lean implementation activities as the need arises for new products, process transfers or existing products such as 5S, Kan Bans, Workflow, Metrics, Labeling and Signs, etc.
  • Participate and occasionally leads process improvement efforts related to products manufacturability, standardization, and advancement.
  • Assist Engineers in process installations, troubleshooting and debugging.
  • Supports ETHICON Production System (EPS) by identifying, evaluating and resolving problems. Understands and adheres to ETHICON Production System (EPS) Principles and Rules.
  • Comply with all environmental, safety and occupational health policies (i.e., ISO14001 & OSHAS 18001)
  • Responsible for communicating business related issues or opportunities to next level leaders.

Qualifications / Requirements:

  • Minimum of an Associate Degree is highly preferred with a minimum of 4 years of professional experience, technical expertise is a plus.
  • Will consider in lieu of an Associate Degree a Vocational or Technical Certificate with 6 years of previous experience in operations, Business Excellence or Engineering roles and incumbent must be enrolled in an accredited college or university with intended graduation date between 1 to 3 years of hire.
  • Process Excellence certification or relevant experience leading process improvements including but not limited to Lean and Six Sigma Methodologies is highly preferred.
  • Previous experience with New Products Introduction or Process Transfers is preferred
  • Bilingual (Spanish & English) is required
  • Requires proven initiative, creativity, assertiveness and leadership abilities.
  • Intermediate or higher-level computer skills and use of software application(s) is required.
  • Excellent communication skills, mathematical abilities and reasoning abilities is required.
  • Availability to work overtime, various work schedules, which may include 1st, 2nd, 3rd shifts and/or 12-hour daily shifts, including weekends and holidays.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

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Required Skills:

 

 

Preferred Skills: