Program Manager, Customer Experience Center Coordinator (R4702)

Confirmed live in the last 24 hours

Shield AI

Compensation

$110k - $160k/per-year-salary

Dallas, Texas

On-site

Posted March 20, 2026

Job Description

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Job Description:

Shield AI is hiring a Customer Experience Center (CEC) Coordinator to manage and orchestrate customer onsite visits for our Go-To-Market organization. This role will serve as the primary coordinator and internal liaison for all customer visits hosted in Frisco, Texas, with occasional travel (~10%) to our San Diego and Washington, DC offices.

This is a highly visible role that requires exceptional organization, communication skills, and customer presence.

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