Executive Assistant, Amazon Connect

Amazon Connect is one of the fastest-growing services in the history of AWS and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact center delivers a rapid pace of innovation that enables companies to unlock bar-raising experiences for customers and agents at lower cost.

We're looking for a detail-oriented, proactive Executive Assistant I to join our collaborative team in Seattle. In this role, you'll provide essential administrative and operational support to senior leaders, helping them stay organized, prepared, and focused on their highest-priority work. This role is based in Seattle, WA and requires five (5) days per week in office, with occasional travel for off-sites or trainings.

If you thrive in fast-moving environments and take pride in making leaders more effective, we'd love to meet you.


Key job responsibilities

Manage complex calendars, including scheduling meetings, resolving conflicts, and prioritizing requests based on leader needs
Coordinate domestic and international travel arrangements, including flights, hotels, ground transportation, and itineraries
Process expense reports accurately and in a timely manner
Prepare and organize meeting materials, agendas, and follow-up notes
Support onboarding logistics for new team members and assist with team events and offsites
Handle a high volume of administrative tasks with accuracy, discretion, and a positive attitude
Communicate professionally with internal and external stakeholders on behalf of the team
Identify opportunities to improve administrative processes and proactively flag issues before they escalate


About the team
At Amazon Connect, you'll be part of a team that moves fast, thinks big, and holds a high bar for everything we do. You'll have the opportunity to work alongside talented leaders, build lasting mechanisms, and make a real impact on how our organization operates.

Basic Qualifications

- 3+ years of senior level leadership support, or 1+ years of Amazon experience
- Experience with Microsoft Office products and applications
- Experience managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel
- Experience with executive level calendar management
- High school or equivalent diploma

Preferred Qualifications

- Bachelor's degree
- Experience in a fast-paced, high-tech company
- Experience managing multiple calendars
- Experience at Amazon

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 80,200.00 - 97,400.00 USD annually