Production Control Analyst
Confirmed live in the last 24 hours
State of North Carolina
Job Description
Agency
Dept of RevenueDivision
INFORMATION TECHNOLOGYJob Classification Title
Operations Analyst (S)Position Number
60081318Grade
DT06About Us
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
Description of Work
***PLEASE NOTE: THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING***Please make sure that you have entered all necessary information on your application. Once you hit submit, you will not be able to edit or reapply to this position to add information or attachments even if you withdraw your application.
This is an anticipated vacancy.
The NC Department of Revenue is in search of a Production Control Analyst. This position will report to the IT Operations Manager and provide operational support for the department's infrastructure. The role involves maintaining the z/OS (MVS) Mainframe and CA schedules, ensuring jobs are reset and running in the required sequence, and setting up and scheduling production jobs.
Key Responsibilities:
• Maintain and monitor the z/OS (MVS) Mainframe and CA schedules.
• Set up and schedule production jobs on the z/OS (MVS) Mainframe and CA.
• Read, understand, and edit JCL.
• Interact with customers, technicians, analysts, and specialists to troubleshoot problems.
• Identify trends through troubleshooting and recommend future resolutions.
This position is eligible to telework full time after training. The schedule is 8:00 am - 5:00 pm, Monday - Friday. Occasional schedule adjustments are made as needed to support business needs.
If you have z/OS (MVS) Mainframe experience, experience with automated job scheduling, and the ability to troubleshoot and diagnose IT issues, then we encourage you to apply.
Knowledge Skills and Abilities/Management Preferences
3 years of experience working in z/OS mainframe using MVS Operating Systems, TSO, and JES2
Experience using job scheduling tools
Ability to read, understand and edit JCL
Experience using CA Workload Control Center
Experience using Zeke
Recruitment Range: $65,607 - $74,000
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.
COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
Some highlights include:
The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
Twelve paid holidays per year
Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
Twelve sick days/year which are cumulative indefinitely
Paid Parental Leave
Personal Observance Leave and Community Service Leave
Longevity pays lump sum payout yearly based on length of service
401K, 457, and 403(b) plans
Eligibility for the Public Service Loan Forgiveness Program
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.
To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit.
Applicants eligible for veteran's preference should attach a copy of form DD-214.
If you have general questions about the application process, you may contact Human Resources at 919-814-1200 or HumanResources@ncdor.gov. Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at 984-275-5832.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelor’s degree in computer science, computer information systems, computer science engineering or a closely related degree from an appropriately accredited institution; or Bachelor’s degree from an appropriately accredited institution and one year of experience in operations/systems work or closely related area; or Associate degree in computer information technology, computer engineering technology or networking technology from an appropriately accredited institution and one year of experience in operations/systems work or closely related area; or an equivalent combination of education and experience.EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Heidi Jean NoltaRecruiter Email:
HEIDI.NOLTA@NCDOR.GOVSimilar Jobs
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