Business Analyst II

Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

The Business Analyst II is an experienced professional role responsible for independently driving business analysis activities that support product, portfolio, and business initiatives. This role partners closely with product managers, business leaders, and technical teams to translate business needs into actionable insights, requirements, and recommendations. The Business Analyst II operates with moderate autonomy, owns workstreams of moderate complexity, and contributes to higher-impact decisions that influence product direction and business outcomes.

Location - Hybrid (3 days in office, 2 days remote)

Jacksonville, FL or Milwaukee, WI or Atlanta, GA

What you will be doing:

• Partner with product, portfolio, and business stakeholders to define objectives, analyze needs, and support solution development through comprehensive analysis and documentation.

• Independently gather, analyze, and synthesize data from multiple internal and external sources to identify trends, risks, inefficiencies, and opportunities.

• Translate business problems into clear requirements, user stories, process flows, and analytical frameworks that support decision-making and delivery.

• Conduct market, industry, and competitive research to inform product strategy and business recommendations.

• Develop clear, well-structured documentation, presentations, and insights for a range of audiences, including senior stakeholders.

• Support and, at times, lead the creation of reports, dashboards, and analytical artifacts that enable ongoing business monitoring and performance tracking.

• Provide guidance and informal mentorship to junior analysts, contributing to knowledge sharing and consistent analytical practices across the team.

• Work with moderate supervision, exercising judgment in prioritization, problem-solving, and stakeholder engagement.

What you will need:

• Strong analytical, critical-thinking, and problem-solving skills with demonstrated ability to work on moderately complex initiatives.

• Ability to communicate insights, recommendations, and requirements clearly and effectively to both technical and non-technical audiences.

• Proven ability to manage multiple priorities and deliver high-quality work with limited supervision.

• Proficiency with Microsoft Excel and presentation tools, with experience creating business-ready analyses and materials.

• Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical audiences

• Strong organizational skills with the ability to manage multiple priorities and deadlines

• 2+ years of experience as a Business Analyst

Added bonus if you have:

• Experience with business intelligence, reporting, or data visualization tools.

• Working knowledge of Agile or iterative delivery methodologies.

• Prior experience supporting product, technology, or data-driven initiatives.

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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