About us

lemlist is the sales engagement platform that gives sales teams the unfair advantage they deserve.

Bootstrapped since day one, we’ve grown from 0 to $35M ARR in 6 years, without raising a single dollar.

Today, we’re a profitable B2B SaaS company valued at $150M, trusted by 40,000+ sales teams worldwide to book more meetings and close more deals.

Mission

By being the first hire we are looking for someone with an entrepreneurial mindset able to navigate in a challenging environment and to work across multiple team. A high level of proactivity is expected. Your mission will be to accelerate the revenu by working with the AE on the more complex sales cycle and bringing a technical expertise, ensuring smooth onboarding by providing a technical session with our client and guaranteeing customers get maximum value from day one.

It’s a strategic role as it sits at the intersection of Sales, Solution Engineering, Customer Success & partnership.

You will play a critical role in:

1️⃣ Pre-Sales / Technical Sales Support

• Working with AEs on every complex deals for both lemlist and Claap to influence revenue.

• Prepare custom demo environments, tailored workflows, and sample data

• Run technical discovery calls to uncover requirements

• Lead the more advanced sections of demos: integrations, workflows, automations, multi-product use cases

• Reduce friction for AEs by providing technical credibility in enterprise/mid-market cycles

• Help set clear expectations with prospects to secure high-quality deals

2️⃣ Onboarding & Technical Enablement

You will work hand in hand with KAMs and lead technical onboarding for high-value customers to ensure long term success by helping on :

• Deliverability: DNS configuration, warm-up strategy, sending architecture, custom setup

• CRM & Data Integration: Salesforce, HubSpot, API usage, custom workflows

You will help customers build the best outreach workflow possible, leveraging:

• Multi-step automation

• AI-powered personalization

• n8n / workflow automation tools

• CRM alignment and data mapping

Your role is to guarantee customers are set up to succeed from day one.

Key Results

After 3 months, you will have:

• Successfully supported live sales cycles with AEs (prep + demo + technical steps)

• Delivered high-quality onboardings for top customers

• Demonstrated strong mastery of lemlist, Claap, and their integrations

• Designed reusable demo environments and onboarding templates

• Earned trust from Sales, Product, and CSM teams

After 12 months, you will have:

• Become the go-to technical expert for both products

• Helped close mid-market & enterprise deals through technical excellence

• Reduced churn risk by ensuring high-quality onboarding

• Built scalable processes, templates, and frameworks for future SE hires

• Contributed to product feedback loops with Engineering & Product

Skills & Requirements

Must-have

• 2+ years in Pre-Sales, Sales Engineering, or Technical Onboarding

• Strong CRM knowledge (Salesforce & HubSpot strongly preferred)

• Ability to run compelling demos — both functional and technical

• Ability to simplify complex workflows and explain them to non-technical audiences

• Strong int