Platform Solutions Manager, Paid Social

Innovid has an exciting opportunity for an Platform Solutions Manager specializing in the paid
social space to join our larger Client Services org. The objective is to assist clients with executing
their paid social ad accounts, provide detailed strategy for their business outcomes, and aid in
training to use the platform. The Platform Solutions Manager will have a good understanding of
client goals, social media platforms, and media planning knowledge. They will use that knowledge to
drive above benchmark performance for our clients and help drive processes for overall success of
the Platform Solutions team.

What You Will Do:

• With social media planning & execution knowledge - develop knowledge of Mediaocean solutions, customer environments and associated business practices
• Build subject matter expertise to help fill customer knowledge gaps, guide customers to the use of self-help resources, and reduce support dependence
• Communicate frequently and effectively with Platform Solutions team members regarding customer activities
• Platform activation, planning, pacing/optimization, and reporting for select group of clients 
• Ensure client KPIs are achieved or exceeded
• Participate in mitigating potential customer risks and escalations
• Participate in client platform onboarding and training

What You Will Need:

• Prior experience in an agency or related software/applications
• 1-3 years of experience in a customer-facing role
• Paid social media planning & activation experience
• Proven ability to manage and execute multiple projects simultaneously
• Demonstrated ability to manage competing priorities and tackle issues with a sense of urgency while maintaining professionalism and accuracy
• Excellent attention to detail; proven planning and critical thinking skills

What We Offer:

• The Best of Both Worlds: Be part of the Innovid team while enjoying the full range of perks and benefits offered by Mediaocean.
• Work-Life Balance: Open Paid Time Off (PTO), Flexible schedule, Company holidays, paid parental leave
• Total Rewards: Competitive salary, Full benefits pack