Business Strategy Plan Director - Carelon Services External Growth

Anticipated End Date:

2026-04-13

Position Title:

Business Strategy Plan Director - Carelon Services External Growth

Job Description:

Business Strategy Plan Director - Carelon Services External Growth

Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Alternate locations may be considered. 

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

  

The Business Strategy Plan Director will play a critical role in advancing external growth strategy, with a strong focus on pipeline management, sales enablement, and business planning across new market opportunities. This role serves as a key partner to the External Growth leader, supporting end-to-end deal lifecycle activities, including lead generation, pipeline reporting, client pursuit support, and cross-functional business planning initiatives such as Care at Home platform expansion. The ideal candidate will bring a blend of strategic thinking, operational execution, and sales support experience, with the ability to translate data and insights into actionable growth strategies in a fast-paced, evolving environment.

How you will make an impact:

• Understands all aspects of the CareBridge external growth business, including sales pipeline dynamics, and partners with executive leadership to define growth strategy, success metrics, and market expansion priorities.

• Translates strategy into actionable tactics, including pipeline tracking, deal prioritization, and pursuit execution timelines, ensuring alignment to enterprise growth goals and supporting deals from lead through implementation handoff.

• Owns and produces critical business planning and reporting deliverables, including pipeline reporting, growth forecasts, business operating reviews, and executive-level presentations to senior leadership.

• Serves as a central coordinator across cross-functional teams (growth, finance, operations, legal, marketing) to gather inputs, remove blockers, and ensure timely execution of in-flight pursuits and strategic initiatives.

• Builds and leverages relationships to support complex deal processes, including client pitch preparation, proposal development, contracting coordination, and transition to implementation teams.

• Identifies opportunities to improve growth outcomes through continuous assessment of pipeline performance, lead generation effectiveness, and process optimization.

• Leads or supports strategic initiatives such as Care at Home platform development, partnering with enterprise stakeholders to define business structure, pricing, and go-to-market approach.

• Supports top-of-funnel growth by helping generate and qualify new leads, tracking conversion into active pursuits, and contributing to measurable pipeline expansion goals.

• Travels to client sites, internal meetings, and growth-related engagements as needed to support deal execution and stakeholder alignment.

Minimum Requirements:

Requires a BA/BS degree in a related field and a minimum of 10 years of related experience including prior leadership experience and 3 years of strategic planning; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experience:

• MBA preferred.

• Focus on strategy, healthcare administration, or business analytics, along with leadership experience in managed care, healthcare services, or payer/provider organizations supporting growth, sales, or market expansion initiatives preferred.

• Experience managing or supporting sales pipelines, including forecasting, reporting, and CRM tools (e.g., Salesforce), combined with experience in government lines of business (Medicare, Medicaid, Duals) and value-based care or value-based contracting models preferred.

• Strong analytical and technical capabilities, including advanced Excel skills, ability to synthesize large datasets into insights, and proficiency in Microsoft Office (Excel, PowerPoint, Word, Teams, Outlook), Power BI, Salesforce reporting, and AI-enabled tools such as SPARK and ChatGPT preferred.

• Proven ability to operate in fast-paced, evolving environments with a player-coach mindset, including project management experience coordinating cross-functional stakeholders (finance, legal, operations, marketing), supporting client-facing activities (pitch decks, proposals, deal execution), and developing executive-level presentations preferred.

• Experience with healthcare service delivery models (e.g., post-acute, palliative, home-based care), strong communication and influencing skills with senior leaders, high attention to detail, and demonstrated agility to manage multiple concurrent priorities and shifting deal timelines, particularly within smaller or scaling teams preferred.

Job Level:

Director Equivalent

Workshift:

1st Shift (United States of America)

Job Family:

BUS > Strategy, Planning & Execution

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.