Software Engineering Associate Analyst - HIH - Evernorth

Software Engineering Associate Analyst
 

Position Overview

We are looking for enthusiastic and detail-oriented college graduates to join our Production Support team. In this role, you will help ensure the smooth operation of business-critical applications by monitoring systems, identifying issues, and supporting day-to-day application operations. This is a great opportunity to gain hands-on experience in application support, system monitoring, and incident handling while learning industry best practices in a real-time production environment.

Responsibilities:

• Be a team contributor in a team of Engineers and Analysts in triaging technical and functional issues.

• Day-to-day ticket triage (coding skills), monitoring the ticket queues.

• Debugging production issues using Java / Spring Boot.

• Conduct regression checkouts, both ad hoc and planned.

• Create, coordinate, and track the resolution of stories required for fixing tickets.

• Monitoring jobs and reacting to job issues.

• Release checkout POCs.

• Ad hoc data research.

• On-call support, night shifts, available to work in one of four shifts. Rotation over weekends, with weekday comp offs.

• Knowledge on OpenShift / AWS Cloud technologies.

Qualifications:

• College degree (Bachelor) in related technical areas or equivalent work experience.

• Basic knowledge of any of the following technologies: Java, TypeScript, MongoDB, Cloud technologies (AWS preferably)

• Strong analytical skills.

• Demonstrated ability to perform root cause analysis and suggest rectification options.

• Having any certifications is an added advantage

Preferred Qualifications:

• College degree (BE or BTech)

• Preferably Computer background.

About Evernorth Health Services