Social Media and Community Manager

(Global) Social Media and Community Manager

Scandit London

Scandit gives people superpowers. Whether enabling delivery drivers to make quicker deliveries, matching a patient with their medication or allowing retailers to make store operations more efficient, our technology automates workflows and provides actionable insights to help businesses in a variety of industries. Join us, as we continue to expand, grow and innovate, and help take Scandit to the next level.

Marketing at Scandit

There is something truly magical about Scandit technology. Our marketing team is responsible for translating this magic into tangible benefits for customers in different industries all over the world. We don't just support the business. We drive success. How do we do it? With advanced marketing tools, heaps of creativity and a great team to work alongside. If you want to build something special, elevate your career and see your work come to life, then this is the team for you.

Your Opportunity

As Social Media and Community Manager, you'll own Scandit's social strategy end-to-end, defining how the world experiences our brand across social channels. This is a hands-on, strategic role where you'll translate our enterprise technology story into engaging content that resonates with diverse audiences - from technical developers to C-suite executives across retail, logistics, airlines and other sectors. You’ll bring a creative yet data-driven mindset with strong storytelling capabilities. 

You'll join a highly collaborative Marketing Team with real influence across the organization. Bring fresh thinking, scale proven programs, and position social media as a measurable growth channel for a fast-growing AI and computer vision company.

What You Will Do

Social Media Strategy & Channel Management

• Own, execute, and report on Scandit's organic social strategy across LinkedIn, Instagram, YouTube, and emerging platforms
• Create and publish high-quality content - video, visuals, carousels, surveys - optimized for each platform
• Manage LinkedIn Newsletter and articles to extend thought leadership reach
• Leverage AI tools and LLMs to enhance efficiency, creativity, and content quality across all social activities while retaining originality

Executive & SME Thought Leadership

• Partner with company subject matter experts and executives  to develop custom thought leadership content via their own social profiles
• Plan ideation sessions and create multi-format posts that position our leaders as industry voices
• Manage approval process, publishing schedule, and performance tracking

Employee Advocacy Program Leadership

• Lead and scale Scandit's employee advocacy program using Oktopost, driving adoption, participation and engagement
• Manage platform administration, content creation, supplier relationships, user communications, and reporting

Community Building & Engagement

• Design and execute engagement strategies across forums (Reddit, G2, industry communities)
• Build relationships with customers, influencers, and product users to drive authentic engagement
• Foster advocacy through user reviews and active community participation

Measurement & Optimization

• Continuous measurement across all social channels that demonstrates business outcomes from engagement to pipeline contribution
• Track key metrics (engagement, reach, CTR, brand sentiment) and translate data into insights
• Test and optimize continuously to refine strategy and demonstrate ROI

Collaboration & Cross-Function Support

• As part of the Marketing Communications Team, you’ll work closely across the Marketing Team (Content, Field, Paid Media, Digital, Events) and cross-functionally with other Teams (Product, People, Workplace) to align social activity with broader marketing campaigns and business activities.
• Contribute ideas to video, brand, and campaign projects that in