Principal, Specialist SE

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Small Business Revenue Cloud Specialists are seeking a skilled and driven Revenue Cloud Solution Specialist to join our team, focusing on small businesses. We're looking for a passionate individual who thrives in a fast-paced environment and is eager to help our clients in these key sectors achieve their revenue goals through the effective implementation and optimization of Salesforce Revenue Cloud. If you're a problem-solver with an ability to learn and apply technical solutions and a passion for client success, we encourage you to apply!
 

About the Role:

As a Revenue Cloud Solution Specialist, you will play a crucial role in the sales cycle, working closely with our sales team to understand client small business needs across industries and demonstrate the value of Salesforce Revenue Cloud. You will be responsible for crafting and presenting tailored solutions, conducting product demos, and answering technical questions. You will also collaborate with our services team and partner community to ensure customer success. This role will use the power of Revenue Cloud to automate revenue operations on an integrated platform, deliver seamless buying and selling experiences, and close deals faster with guided quoting and AI with Agentforce.
 

Responsibilities:

• Partner with sales team to understand client business requirements and translate them into effective Revenue Cloud solutions.

• Conduct in-depth discovery sessions to identify problems and opportunities for improvement, focusing on the specific challenges and nuances of these industries.

• Develop and deliver compelling product demonstrations showcasing the capabilities of Revenue Cloud, emphasizing how it streamlines the quote-to-cash process, from catalogs and pricing to CPQ, contract lifecycle management, orders, and billing – all on the #1 AI CRM.

• Build and present solutions, highlighting the benefits of automating revenue operations, delivering seamless buying and selling experiences, and closing deals faster with guided quoting and Agentforce.

• Answer technical questions and address client concerns throughout the sales process, showcasing your expertise in Revenue Cloud.

• Stay up-to-date on the latest Revenue Cloud features and best practices, as well as industry-specific trends and challenges within the target sectors.

• Contribute to the development of sales collateral and best practices, specifically tailored to our small business customers.

• Participate in industry and product events and webinars.

Qualifications:

• Bachelor’s degree in a relevant field or equivalent experience

• 2+ years of experience as a Solution Engineer, Sales Engineer, or similar role, preferably with a focus on Salesforce or related CRM platforms.

• Deep understanding of Salesforce Revenue Cloud or similar products

• Experience with Salesforce configuration and customization.

• Strong presentation and communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.

• Excellent problem-solving and analytical skills.

• Collaborate effectively as part of a team and also able to take ownership of individual projects.

• Strong client-facing skills and a passion for client success.

• Experience working with APIs is highly preferred.

• Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified CPQ Specialist) are a plus.

We recognize the right candidate may not exactly fit this specific description. If that’s you, please apply anyway. We welcome candidates that are eager to grow and make an impact.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $157,640 - $210,910 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $173,460 - $231,980 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.