People and Culture Officer

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world’s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.

People and Culture Officer (Human Resources)

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.

About Four Seasons Hotel and Private Residences Bangkok Chao Phraya

Located along the Chao Phraya River, one of the world’s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.

Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109  hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.

What You Will Be Responsible For

The People and Culture Officer provide support and clerical expertise to Human Resources Department and respond to inquiries in an efficient, courteous and professional manner to achieve maximum employee, applicant or vendor satisfaction while complying with all Four Seasons’ policies.  Essential functions for the position includes but not limited to the followings:

• Perform administrative skills such as typing, filing, copying, faxing and answering telephones according to Four Seasons standards (25%)
• Assist with recruitment process including responding to applications and resumes, checking references and processing new hire paperwork. (15%)
• Maintain and update all computer records. (15%)
• Maintain confidentiality of information in the department including conversations, personal information and medical files. (10%)
• Comply with Four Seasons and the Hotel and Residences Work Rules and Standards of Conduct (10%)
• Maintain a clean, neat and organized work area and employee records. (10%)
• Work harmoniously and professionally with co-workers and supervisors. (10%)
• Maintain and update all communication channels for sharing company information with internal and external guests. (5%)

Apart from the above you are also expected to:

• Complete or ensure all payroll records are good for payroll master to process the payment
• Run monthly, quarterly and annual/quarterly/monthly reports as needed.
• Assist with planning and execution of all employee relations events.
• Check PAC internal mailbox and post outgoing PAC mail.
• Assist with quarterly locker checks.

What You Will Bring

We are looking for individuals who have a solid knowledge of Human Resources operations. The candidates must have good business acumen, a strong work ethic and people-management, good computer and effective communication skills.  In addition the candidate must have strong interpersonal skills, are able to prioritise and adapt to the changing needs of the operation.

Minimum 1-year of experience working in a supervisory capacity, experience in hotel human resources operations, preferably with Four Seasons or other luxury environment organization.

Must hold the legal right to work in Thailand.  Effective Communication skills in both speaking and writing English and Thai is required.

Join Our Team

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

What to expect: You will……

Be a champion of the Golden Rule: Do unto others as you would have them do unto you

Be part of a cohesive team with opportunities to learn, grow and develop

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Be recognized for excellence