Food & Beverage Assistant Manager (Banquets)

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Your seaside gathering place in the Caribbean's culinary capital. When you arrive in Anguilla, the stresses of everyday life are left far behind. Set along the island’s northwest shore, our Forbes Travel Guide Five-Star Resort is the perfect place to make memories with friends and family. Settle into one of our spacious accommodations – 80 percent with ocean views – and fill your days with water sports, relaxing pool time and exotic dining experiences.

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About the role

The ideal candidate must be able to help plan, organize, control and direct the work of employees in the Banquet Department while ensuring guest satisfaction.  Previous supervisory/management experience in Food and Beverage is preferred. Home position will be Banquets, however this position will also float between other outlets and provide general assistance to the F&B Division. This is a great opportunity for the right candidate who is ready to partner with the Food & Beverage and Sales & Catering teams to create and produce the best overall banquets experience for our guests. 

What you will do: 

• Assist the Food & Beverage Manager and other F&B operational leaders in managing the Banquet operation

• Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that established cultural and core standards are met; daily activities and planning for the Banquet operation.

• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.

• Handle all guest requests with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve guest complaints; assist guests in all inquiries in connection with resort services.

• Attend regular operational meetings to ensure effective coordination and cooperation between departments. 

• Work courteously and professionally with colleagues and other departments, including Conference Services and Culinary teams

What you bring: 

• Hospitality spirit to connect with guests

• Friendly and Calm Demeanor

• Previous experience in Food and Beverage roles and employment experience within a luxury Hotels is considered an asset  

• Strong communication skills  

What we offer: 
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•   Employee Discount for stays at any Four Seasons worldwide
•    Complimentary Dry Cleaning for Professional Work Attire
•    Complimentary Employee Meals
 

Schedule & Hours:

•    Full time hours with flexibility to work early mornings, days, evenings, overnights, or weekends.

Only Applicants with authorization to live and work in Anguilla will be shortlisted and considered