Field Service Network Planning Analyst

What we can offer: 

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. 

 We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board.  We want our colleagues to grow with our global business.  That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits.  Come join the team! 

 The Opportunity:

The Network Analyst will act as the primary point of contact for managing and optimizing data from LG Field Service systems. This role focuses on building and automating data structures to improve field operations and enhance territory mapping analysis.

A key responsibility is visualizing Field Service performance through dynamic dashboards and automated reporting. The analyst will partner closely with cross-functional teams to develop, calculate, and analyze Field Service KPIs, identify trends and improvement opportunities, and deliver clear, actionable insights to leadership.

Responsibilities:

• Design, build, and maintain automated dashboards and performance trackers to support business visibility.
• Utilize business intelligence tools such as Tableau, Google Data Studio, and Power BI to develop impactful data visualizations.
• Prepare accurate operational reports and forecasts using BI platforms and ERP systems to help drive performance against goals.
• Streamline and automate planning processes in partnership with analytics teams, leveraging key insights to support continuous improvement.
• Gather, consolidate, and analyze data from multiple sources, transforming it into clear, actionable insights for leadership.
• Support the development and execution of strategies to optimize LG’s preferred network coverage.
• Perform detailed analyses of current processes, systems, and data flows to identify inefficiencies and recommend enhancements.
• Partner with cross-functional stakeholders to design and implement data-driven solutions that meet business needs and deliver measurable value.
• Develop geographic and territory map visualizations in Tableau to illustrate and analyze LG’s preferred network coverage.

Education / Experience:

• Bachelor’s degree in Business, Economics, Data Science, or a related field such as Data Analytics, Business Analytics, Computer Science, or Data Engineering.
• Experience with business intelligence tools and dashboard development (e.g., Tableau, Google Data Studio).
• Familiarity with cloud platforms such as GCP or AWS is preferred.
• At least 1 year of experience using SQL or similar large-scale data querying languages.
• At least 1 year of experience with programming languages such as Python or R.
• Strong analytical and problem-solving skills, with the abil