Data Center Engineer II

Location: Noida, Uttar Pradesh

About Us:

Sauce Labs is the world’s largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world’s top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at saucelabs.com.

The Role:

We are seeking an experienced and forward-thinking Data Center Engineer II to join our global team. This role is pivotal in driving the stability, scalability, and efficiency of our data center infrastructure and device farm environments. As a Data Center Engineer II, you will play a hands-on role in the installation, maintenance, troubleshooting and life-cycle management of physical infrastructure while supporting efforts to improve automation and performance in high-demand environments.

Responsibilities:

Infrastructure Deployment & Maintenance

• Rack, stack, and cable servers, switches, storage devices and real devices.
• Assist with hardware installations, upgrades, and replacements.
• Monitor power usage and network connectivity at the rack level.
• Support device farm setups involving real mobile devices.

Troubleshooting & Support

• Help identify and resolve basic hardware, cabling, or network issues.
• Collaborate with remote teams to support diagnostics via smart hands.
• Run hardware diagnostics and maintain asset inventory systems.
• Utilize monitoring systems

Security & Compliance

• Enforce data center physical access controls and security protocols.
• Escort third-party vendors as needed and monitor access logs.

Inventory & Logistics

• Track incoming and outgoing equipment using internal tools.
• Perform regular audits on hardware and parts.
• Support the RMA processes and coordinate with vendors for defective hardware.

Documentation & Reporting

• Keep accurate records of work orders, hardware changes, and incidents.
• Contribute to operational runbooks and standard operating procedures and knowledge base articles.

Data Center Operations & Infrastructure Management

• Support the deployment, configuration, and lifecycle management of servers, storage, and networking equipment in enterprise-grade data centers.
• Participate in scheduled maintenance and infrastructure upgrades with minimal downtime.

Device Farm Management

• Assist with managing a  distributed device farm supporting mobile testing across local and global regions.
• Help deploy device infrastructure utilizing manual and CI/CD pipeline methods (Jenkins, GitLab, Github, etc).
• Support mobile and lab teams in debugging device connectivity, performance, and compatibility issues across Android, iOS, Linux, and other platforms.

Networking & Systems Administration

• Work with Linux, macOS, Android, and iOS systems used across server and device platforms.
• Use tools like iDRAC, iLO and other system management interfaces for the management of server hardware resources.

Monitoring, Security & Compliance

• Assist in configuring and using  off-the-shelf monitoring tools (e.g., Prometheus, Zabbix, Nagios) for full-stack observability.
• Follow documented procedures to deploy and maintain hardware utilizing documented best practices for security, access control, data protection, and maintenance
• Participate in