Delivery Operations Team Lead with French

Looking for a role where you can grow, learn, and make a real impact? Join a team that believes in developing talent, embracing fresh ideas, and empowering you to build a career with purpose — no matter where you're starting from.

Your career is about what you want to be and who you want to be. It’s about bringing your skills, curiosity and best true self to work.

By being part of this team, you will work from Monday to Friday, 09:00-18:00, full on site from our office in Bucharest for the first 6 months.

After this period, the working model will be hybrid.

How you’ll make an impact:

• Plan and facilitate weekly (as required) team calls/meetings. May present and facilitate at group meetings and new hire integrations; may develop presentation content;

• Create annual team objectives with direct manager approval. Monitor and coach team to meet objectives - prepares, coordinates and conducts performance appraisals, and counsels employees on career and performance/disciplinary issues;

• May participate, either voluntarily or through direct manager’s request, on task forces, process teams, committees and special projects;

• Use different tools and databases to understand team activity and results. Involved in monthly calculations and checks;

• Has recurrent meetings with all employees that are part of their direct team, prepares an agenda, listens actively, gives and documents feedback, supports the employee in career development and suggests training plan;

• Coordinates team motivation activities and runs engagement surveys to understand the needs and motivation of the team;

• Create plans to solve different problems at staff level;

• Identifies possible attrition risks and documents them with the help of tools provided by the company and takes actions to prevent attrition .

#LI-EU

Skills that make your work successful:

• Proven Team Lead experience, including task delegation, performance monitoring, and coaching team members;

• Experience in HR AREA with strong analytical and problem-solving skills;

• Strong communication and stakeholder management skills;

• Ability to work in a fast-paced operational environment and manage multiple priorities;

• Bachelor’s Degree;

• Advanced level of English and French.

Employee Benefits – Be well, work well, live well,

Be at your physical best & take advantage of additional financial support

• Flexible medical & dental subscription plan with Regina Maria;

• Nutrition counselling & Wellness subscriptions (7Card, Worldclass, SanoPass, or other providers);

• Benefit Online platform for gift vouchers, transportation passes, vacation, cultural activities and many others;

• Discount on Accenture shares through Employee Shares Purchase Plan;

• Referral bonus, depending on the career level of the job opening;

• Life insurance for you and your loved ones.

Follow your purpose

• 23 vacation days with our loyalty scheme, granting additional days: 1 extra day after 2 years, another after 5 years, and an additional day every 3 years until reaching a total of 30 vacation days;

• Additional private pension plan, starting the second month of employment;

• Flexible working hours depending on project specifics;

• Access to a wide range of training and development opportunities;

• Communities of interest: sport, volunteering, and employees' resources groups (parents, mental health allies, Pride, disability, expats).

Care for you and your loved ones

• Psychological and psychotherapy counselling support;

• Premium access to well-being apps (Calm and Wysa);

• Paid maternity or paternity leave;

• Children educational reimbursement;

• Support for adoption & psychological, financial and legal sessions for everyone in your household.

At the heart of change, there is a great human. Bring your ideas, ingenuity and passion and be part of our team!

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.