Senior Manager, Business Analysis and Insights- Wally Engagement & Adoption

Position Summary...

Walmart US is transforming how Merchants work—and we’re looking for a leader to ensure that transformation is both adopted and operationalized at scale.

This role sits at the intersection of analytics, product, and the business—owning how Wally integrates into merchant workflows and decision-making. You will serve as the voice of the user, while applying analytical rigor to ensure Wally drives measurable behavior change, action conversion, and business impact.

You’ll partner closely with product, engineering, and advanced analytics teams to ensure that what we build is not only valuable—but trusted, utilized, and embedded into how decisions get made.

If you’re passionate about connecting data, workflows, and user behavior to real business outcomes—this role is for you.

What you'll do...

• Act as the voice of the merchant – Translate real workflows, decision points, and friction into structured inputs for product and analytics teams
• Drive workflow integration – Ensure Wally capabilities are embedded into end-to-end merchandising workflows, not treated as standalone tools
• Define and measuring adoption rigorously – Establish metrics such as action conversion rates, decision influence, repeat usage, and workflow displacement
• Analyze user behavior at scale – Leverage data to identify drop-offs, friction points, and opportunities to improve engagement and trust
• Partner on action design – Work with Advanced Analytics to ensure discovered opportunities translate into intuitive, usable, and actionable experiences
• Optimize human-in-the-loop vs automation – Identify where user intervention adds value vs where automation should be expanded
• Drive experimentation – Design and evaluate A/B tests and pilots to improve engagement, trust, and business impact
• Close the feedback loop – Build scalable mechanisms to capture user feedback and tie it directly to roadmap prioritization\

What you'll bring...

• 6–10+ years in analytics, product, strategy, or business-facing technical roles
• Strong experience with data analysis (SQL, Python, or similar) and interpreting user behavior data
• Experience driving adoption of data products, analytics tools, or AI/ML systems
• Proven ability to connect usage metrics to business outcomes and ROI
• Experience working cross-functionally with product, engineering, and business stakeholders
• Background in retail, merchandising, or operations preferred
• Familiarity with AI/LLM-driven systems and workflow automation is a plus

You’ll sweep us off our feet if:

• You think in terms of systems and workflows, not just tools or features
• You can diagnose gaps between available capability, user behavior, and business outcomes
• You bring strong analytical and data fluency—able to interrogate usage patterns, action rates, and impact
• You understand how to translate between business context and technical implementation
• You are comfortable defining metrics, instrumentation, and experiments to measure adoption and effectiveness
• You can challenge assumptions and push teams toward outcome-based thinking
• You balance user advocacy with scalable, enterprise-grade solutions

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business, Analytics, Statistics, or related field and 4 years’ experience in data analytics, project management, business, or related area OR 6 years’ experience in data analytics, project management, business, or related area. 2 years’ experience using intermediate functionality of Microsoft Office.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Statistical Programming Language, Supervising Associates, Working on cross-functional teams or projects

Masters: Business Administration

Project Management - Project Management Professional - Certification, Six Sigma Black Belt - Certification, Six Sigma Green Belt - Certification

Primary Location...

601 Respect Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.